What is typically included in a home cleaning service?
by sharyn roberts
When you engage a home cleaning service - what are you getting for your money? How much control can you expect over what the cleaning service does and doesn't do for their standard hourly rate? If you request a standard home clean - what is typically included?
Standard home cleaning inclusions will vary from company to company, but all reputable cleaners should offer you a comprehensive list of services for all key areas of the house including bedrooms, bathrooms, kitchen and living areas. You will often be able to find service lists or obtain quotes online. This is an efficient way to obtain quotes from a number of home cleaning service providers.
What is a standard clean
A standard clean - which could really be called a surface clean - involves cleaning the surfaces in all the rooms of your house. This means wiping or dusting all the bench and table surfaces and sweeping, mopping or vacuuming all the floors. This should also include cleaning window sills and other surfaces such as bookshelves and venetian blinds, however these are common areas in which cleaners can cut corners to save time
What is the standard rate
Professional cleaning companies will have a schedule of standard rates based on the number of bedrooms and bathrooms to be cleaned. This is usually based on the number of hours it would take a person to perform the work required. If you have booked a regular 2-hour house clean, don't be surprised if instead of one person cleaning your house for two hours, you get two people for one hour. Cleaners often work in pairs and literally blitz their way through houses. For this reason it can be more comfortable for you to be out when your cleaners are working.
What is not standard?
A standard clean is just that - standard. If you need something additional done - be it a tricky job like washing crystal, or a dirty job like cleaning the oven - you will need to request and pay for this service on top of your regular clean. Given that most cleaning companies like to work on a fairly tight and fast schedule, they're not likely to really want to change their whole schedule to include extra once-off hours to clean your oven. This means that you will most often find that these 'special inclusions' are priced very highly. Nearly high enough for you to do it yourself quite often.
There are some fairly standard items which are commonly asked for - but will usually be charged additionally - most often at an hourly rate.
What are you likely to pay more for?
- Oven cleaning
- Window cleaning
- Yard work
Police checks and references
You should always request to see police checks and references for any cleaners who will be working in your home. Even though many companies advertise that their employees have already been screened, it's always worthwhile doing it yourself as well. This is not an unreasonable request for you to make and any professional cleaning service will be able to easily comply. After all - you are giving these people the keys to your home.
House cleaning services help homeowners cut down on daily chores and assist landlords in preparing apartments and rental homes for new tenants. Most cleaning agencies offer a service checklist to help their customers understand what is typically included in their services. Providing this in advance of performing services helps agencies prevent confusion over what is, and what is not, included in the service. Be sure to clarify upfront anything you are uncertain of and get everything down in writing.