Debt Collection Services

About the Debt Collection Services heading in Yellow™

Find information regarding debt collection services under this Yellow™ heading. Debt collection services assist businesses in recovering their debtors’ payment through actions that involve demands and litigation support. They help companies collect their money at the soonest possible time while maintaining the latter’s reputation by implementing a planned course of action. Amounts commonly collected are loan payments and credit card balances.

Lenders and credit card companies employ the services of a debt collection agency in order to make customers comply with the agreed payment terms. The longer the time it takes to collect a debt, the less chance a company has in recovering that amount. The company incurs extra administration expense by monitoring the account and loses potential profit that could have been made with the money.

Debt collection agencies implement a course of action to recover the money of their clients from debtors. After consultation with the company regarding their requirements, a demand letter system is implemented. This is a polite way of getting payment while maintaining a client’s good customer relations. The letter system consists of a first letter from the company’s credit manager, a second letter from the debt collection agency, and a final letter leading to legal action. A collection agency may also make telephone demands. The credit company gets regular reports from their agency and incurs no charge if recovery of the amount is not successful.



Refinement options may include:

  • Service e.g. Investigations, Skip Tracing, Invoicing, Debt Ledger Management
  • Specialty e.g. Trusts & Wills, Trusts, Wills
  • Practice e.g. Property Law, Family Law, Business Law, Probate Law
  • Hours of Operation e.g. Open Monday - Friday, Open Saturdays, Open 365 Days, Open Evenings
  • Payments Accepted e.g. Cash, Bartercard, EFTPOS, Motorpass
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