I had my brand new porsche transported from Sydney to QLD.
The car arrived extremely dirty inside and out! On arrival my tires all had scuff marks and the rear right hand side rim was badly scratched. Mind you, we are talking about a brand new and a very expensive vehicle. I immediately wrote an email, to which I finally received a reply from Andrew (who I am guessing is the manager). Andrew basically stated SMB Transport was not responsible for the damage. I am extremely furious at the response and the fact that this company accepts no responsibility whatsoever of the damage. I will pursue this matter further to make sure I am compensated.
But for anyone looking to transport their cars, please DO NOT USE THIS COMPANY. I have had experiences with Patrick AutoCare and CEVA, and I would highly recommend these company. It is not worth saving few hundred dollars to risk damage to you vehicle by these incompetent people.