I can not believe how rude both the office staff and the drop off driver were to me over the last two days. I asked for a half hour phone call before their arrival so I could restrain my dog for them. They showed up with no phone call, then driver argued that I received one, then told me the office ladies should have done it, was rude to me, left my side gate open on the way out and woke up my child asleep they were that noisy changing bottles.
Worse gas company ever! Warning stay away! They let themselves on my property illegally without permission to collect their bottles as I told them I am thinking of switching to another gas company. They were told I will ring to arrange collection of the bottles, but they decided to take tem even though I had paid to rent these bottles for a whole year. The manager was absolutely rude and unprofessional!
KLM epitomise what is good in a company, they are everything a company should aspire to, and I just felt compelled to express my appreciation to every department within KLM. Well done guys, you rock. 10 out of 10