I have owned a Catering Company for 29 years and over that period have shopped at Executive Chef on may occasions. Recently (early March) I had the occasion to return a Furi East West Knife as the blade had developed three cracks. The staff at Executive Chef stated they would pass it on to the representative at McPhersons for their consideration. Ten weeks passed ( I rang EC several times asking if any progress had been made) to which the replies were they would follow it up !! Out of shear desperation I decided to ring McPhersons (agents) myself - I was transferred to their head office - they were very friendly and stated that all they required was a photo of the blade and they would action the problem from there. This I did and one week later I had a replacement knife - no charge. I wish to say that I was extremely upset with the way EC treated my problem, there was a distinct lack of service and I shall no longer (nor my staff) shop there
We can accommodate the requirements of any training organization.
Executive Chef Pty Ltd commenced trading in 1983. We are a supplier of professional quality kitchenware to both the hospitality trade and retail clients. We manufacture and sell a range of hospitality uniforms under our own "Essentials" brand.
Our fully fitted and Brisbane City Council licensed commercial kitchen is available for hire.
We also stock cookbooks and a limited range of non-perishable, hard to find ingredients, including cake decorating items.
We specialize in the outfitting of those new to the hospitality industry.