The postal service facilitates package delivery via post or courier and a number of associated services that include personal, business and online consumer needs. In addition to traditional postal delivery, the postal service offers a courier service and parcel postage from singular items to bulk quantities.
Corporate customers may use the postal service to transfer business documents, goods and products and direct mail campaigns to local, national and international destinations. Personal customers may use the postal service to deliver personal mail, gifts, greeting cards and parcels. Most postal services will act as agents for other consumer services and facilitate the payment of utility bills, cash transfers via postal money orders and currency exchange. Other services include mail holding and redirection for customers who are not able to receive mail at their home while on holiday or those who have moved house and wish to have their mail diverted to a new address.
The rental of post office boxes allows mail to be held at the postal service for collection by the customer when required. Where a postal service operates as a retail outlet, other goods and services such as purchasing stationary, giftware, stamps, passport photos, sending faxes and photocopying are offered. Online services allow for payment of utility bills and purchasing a range of retail items and post-specific products.