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  1. About Us

  2. Products and Services

  3. Additional Locations

  4. FAQs

About Us

About Mirridong

AT A GLANCE
  • We cater for all residential aged care needs
  • Quality aged, palliative & respite care
  • We have 35 quality facilities & 3000 beds
  • Qualified, friendly & reliable staff
  • A safe, relaxing & welcoming environment
At ACSAG we are committed to providing the best local aged care, with a global focus.
ACSAG is one of Australia's leading providers of age care with over 30 residences across Australia. We continually strive to improve our aged care services, and our vision has developed through years of experience and by studying best practice throughout the world.

We have 35 quality facilities and 3000 beds expanding across Australia, in Melbourne, Regional Victoria, NSW, Tasmania & South Australia. All facilities have qualified, friendly and reliable staff dedicated to providing excellence in care services to our residents. Our facilities provide a safe, relaxing and welcoming environment where the focus is on lifestyle choices and independence.

At ACSAG we cater for all residential aged care needs. Whether you require low care, high care, long term or respite - we've got you covered. In addition you will be able to enjoy all of our quality facility services and features.

Also listed under
Nursing Homes

Products and Services

Service

Aged Care Placement, Bathing, Companion Services, Counselling, Domestic Help, Hospital Appointment Transport, Meal Preparation, Medical Appointment Transport, Medication Reminders, Personal Care, Post Hospital Care, Post Operative Care, Private Nurses, Residential Care, Respite Care, Shopping, Social Outings

Specialty

Dementia Care, Gardening

Treatment

Rehabilitation

Location

City, Country, Home

Service Option

By Appointment, Consultations

Insurance Accepted

Latrobe

Assurance

Accredited, Certified, ISO, Licensed, Registered

Keywords

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Additional Locations

Showing 34 locations in 4 states

FAQs

  • How much does aged care cost?

    In Australia the Government often subsidises the cost of aged care, and there are maximum amounts which can be charged. The cost of aged care often depends on your current income, your assets and pension rates. Each residence should clearly explain the fees for a place and you should fully understand them before signing any documents. If you need further financial advice, it is advisable to speak to a financial planner who specialises in aged care.

  • If I'm on a waiting list, when will I be contacted?

    The amount of time spent on each waiting list will vary between each residence, so it is important to ask staff if they have an estimated. If your situation is not urgent, you will be contacted as soon as place is available. However if you are in an urgent situation and need to place in aged care quickly, please let the staff know.

  • What is an aged care assessment team (ACAT)?

    Before you start looking for care, the person who will be cared for needs to have their needs assessed. This assessment is referred to as an ACAT assessment, and the majority of aged care residences won't consider you a place in their facility until you have one. You can gain a referral for an ACAT assessment through a GP, nurse or social worker. Or you can use the ACAT finder and search for assessment teams in your area directly.

  • Is there a waiting list?

    There can be a waiting list depending on the facility; the staff at each facility will let you know the approximate time you are likely to be on the waiting list before a place is open.

  • How do I make an application for an aged care residence?

    After you have an ACAT assessment and have found some residences which you would like apply for place, ask the staff at that facility to provide you with all of the relevant paperwork and forms required for a place. If you find the paperwork and forms confusing, do not hesitate to ask the staff at the residence to answer all of your questions.

  • What if my parent/loved one doesn't speak English very well?

    Before you apply for place at a residence, mention your loved ones level of English to the staff. The staff at the residence may have bi-lingual staff employed or be trained in caring for residents with a low level of English. Take your loved one to the residences you are considering and see how the staff are able to interact with him/her, even if there is a language barrier.

  • What if both of my parents go into aged care at the same time, can they stay together?

    Many facilities have shared and double rooms available for couples. If this is your preference ask the staff at the residence whether there are any double or share rooms available.

  • How do I deal with the guilt and stress of placing a loved one in aged care?

    We understand that placing a loved one in aged care is never an easy decision, however if your loved one has reached a point where they need 24 hour professional care, then you are doing the best thing for them. We offer continual support for the family and friends of the resident, who may be struggling at this time with their decision. We have a dynamic resident/relative committee which you are welcome to be a part of.

  • What If My Loved Ones Care Needs Change? Will They Have To Move Again?

    If you are concerned that your loved ones care needs may change over time, for example they may enter a residence as a low care resident, but may eventually need high care service, then ask the staff about ageing in place. Ageing in place means that if a resident's care needs change, they are able to have their care needs adjusted and will not need to move to another aged care residence.

  • What Do I Need To Access Residential Aged Care?

    You will need an ACAT assessment (see the previous FAQ) to determine your eligibility for residential aged care. Once you have this assessment and your care needs have been confirmed, you are eligible for a place in an aged care residence.