I was so disappointed with Pet Lovers. Yes, they did a nice job of cutting my cavoodle's coat, and they let the dogs run around and play together which Honey really enjoyed - BUT, I specifically told them not to cut her tail, her beautiful long feathered tail. I got back and found the woman had shaved Honey's tail bare. She only offered the excuse that there was a knot in it. She did not apologise or seem interested in my wishes. Two months later, it still upsets me to think someone can butcher my dog's coat against express instructions and admit no responsibility. It will take two years for her tail to get back to what it was. I will not return to this establishment.