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2.5 out of 5
2 reviews
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Dorian G.

2 reviews
4.0 out of 5

05 Aug 2015

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Barb B.

1 review
1.0 out of 5

21 Jan 2015

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  1. About Us

  2. Products and Services

  3. Additional Locations

  4. FAQs

About Us

About Electrolux

  • Electrolux Trained Professionals
  • National Service Network
  • Repairs To Both New And Old Appliances
  • Flat Rate For Out-Of-Warranty Appliances
  • Friendly And Prompt Service
Electrolux Top Service - provides repairs for Electrolux, Westinghouse, Simpson, Kelvinator, Dishlex, Chef & AEG appliances.
Take a gastronomic tour around the world and you will often find Electrolux in the best professional kitchens. Nearly half of the Michelin-starred chefs in Europe use Electrolux products in their restaurants. Electrolux is the only brand making kitchen appliances for both professionals and consumers and have been building appliances for almost 100 years.

Home Service & Spare Parts

Home Service is provided for repairs to appliances by trained technicians. Service fees are payable for appliances outside the manufacturer's warranty period. Home Service is available throughout Australia. Home Service and Spare Parts can be contacted by phone using our toll free national numbers throughout Australia (Service 13 13 49 & Spare Parts 13 13 50).

Thinking Of You

Electrolux designs appliances with the consumer firmly in mind, devoting a great deal of time, knowledge and thought to researching and observing people so we can anticipate their needs and wants. The result is products which not only look beautiful but are also easy and more enjoyable to use. That's why we say Electrolux is 'thinking of you'.

Electrolux Vision

Our vision is to be the best appliance company in the world as measured by customers, employees and shareholders.

Products and Services


Blanco, Carrier, Chef, DeLonghi, Electrolux, Euromaid, Fisher & Paykel, Frigidaire, Gaggenau, General Electric, Gorenje Pacific, Hoover, Ilve, Kelvinator, La Germania, LG, Liebherr, Maytag, Miele, Mistral, Mitsubishi, NEC, Omega, Phillips, Roden, Samsung, Simpson, Smeg, St George, Westinghouse, Whirlpool




Freezers, Refrigerators, Wine Coolers

Hours of Operation

Open Monday - Friday, Open Saturdays, Open Sundays

Service Option

By Appointment, Delivery, Free Delivery, Free Pick-up, Home Visits, Mobile Service, Onsite Services

Payment Concern

Factory Direct, Factory Seconds, Insurance Accepted, Insurance Claims, Second Hand, Wholesale


Compressors, Doors, Globes, Hinges, PVC Strip Curtains, Seals, Swing Flex Doors


Accredited, ARC, BSA, Certified, Factory Authorised, Guaranteed, Insured, Licensed, Registered, Warranties

Energy Source

Electric, Gas


Whitegoods, Appliances, Oven, Refrigerator, Cooktop, Induction, Gas, Electrolux, Westinghouse, Kelvinator, Simpson, Chef, Dishlex, AEG, Kitchen, Front Load, Top Load, Washers, Ice, Water, Repair, Service, Broken, Spare Parts, Rangehood, Coffee, Vacuum, Ergo, Lint, Filter, White, Stainless Steel, Dishwashers, Stick Mixers, Integrated, Home, Delivery, Stove, Electric, Air Conditioning, Hot Water, Dryer, Condenser, Heat Pump, Microwave, Flat Fee, Warranty, Fixed Rate, Fix

Additional Locations

Showing 219 locations in 5 states


  • What Is A Clean Back Refrigerator?

    The majority of the back of the refrigerator cabinet is sealed, with no exposed coils. This means that the refrigerator can fit neatly into kitchen space, and are as easy to clean at the back as they are in front.

  • Why Does The Freezer Door Pop Open When I Close The Fridge Door?

    This will happen on all frost free's due to the air ducts between compartments. If the fridge is installed correctly (slightly leaning backwards) the door should close automatically after it pops open.

  • Can I Use A Double Adapter On My Fridge?

    No, this is not recommended.

  • What Should The Temperatures Be In My Fridge / Freezer?

    The temperature in the fridge should average 2° C - 6° C. The temperature in the freezer should be -16° C - -20° C.

  • What Is The Best Way To Transport A Refrigerator / Freezer?

    The refrigerator should be transported in an upright position.

  • What Length Of Time Should A Refrigerator Be Left Switched Off After It Has Been Transported?

    If the refrigerator is transported in an upright position, the refrigerator should be left switched off for one hour. If the refrigerator is transported on its side, the refrigerator should be left switched off for eight hours.

  • How Do I Reduce The Running Costs And Save Energy Of The Refrigerator?

    A few things can be done to save on energy consumption. Do not operate the freezer too cold. Allow hot foods to cool to room temperature before placing into the freezer compartment. The door gasket should seal to the cabinet when the door is closed. Keep door opening times to a minimum. Locate the unit out of direct sunlight and away from any heating appliances (i.e. cookers, dishwashers). Do not block air vents, this will cause the unit to run for longer, and therefore use more energy.

  • In The Crisper Converta Bins In The Refrigerator, Should The Humidity Control Be Left Open Or Closed?

    The closed position is used for the optimum storage of vegetables. Most vegetables should be covered in plastic bags or plastic wrap to stop moisture loss, but vegetables with thicker skins don't require wrapping. The open position is used for the optimum storage of fruit and smallgoods. Fruits should also be stored in plastic, thicker skinned fruit does not require wrapping. Smallgoods are best wrapped firstly in waxed paper, then over-wrapped with foil to avoid drying out.

  • Why Is The Ice Cream That Is Stored In The Freezer Soft But The Frozen Meat Is Still Hard?

    Ice cream needs to be at a colder temperature to freeze than meat and if its not frozen properly there could be a problem with your freezer and it may require service.

  • After My Freezer Was Turned Off For A Few Days An Odour Has Developed. What Is The Best Way To Remove The Smell?

    Place Nil Odour or vanilla essence in a bowl on the fridge shelf. It is important not to apply these products on the fridge liners however, only use warm soapy water.