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Service notes
Contact us direct for further details, schedules & prices.
Rediscover Rotto. It's easier than you think!
Rottnest Island offers the ultimate chilled out holiday atmosphere, pristine natural environment, and a seaside village charm unlike anywhere else in Western Australia.

For tourists our daily early morning departures from Barrack Street Jetty provide an added benefit - a picturesque cruise along the majestic Swan River. Sit back in luxury and enjoy the view as you travel to Fremantle for your departure to Rottnest. You'll avoid the peak hour traffic and enjoy a complimentary tea or coffee along the way.

Rottnest Express currently departs from three conveniently located terminals. Each has different benefits to offer - so choose a departure point to suit your needs. For day-trippers and passengers living south of the river B-Shed offers a convenient departure point for Rottnest. It's an easy stroll from the train station and you'll get to see the hustle and bustle of a working port in action.

Northport is a well guarded secret by local holiday makers who know that it offers a convenience like no other terminal. With over 400 secure car parks and both long and short term rates extended stay passengers can enjoy the convenience of being able to drive right up to the terminal to drop off luggage and bikes before parking at the doorstep.

Trading Alias
Rottnest Express and
Vehicle
Bicycles, Buses, Cars, Trailers
Destination
Rottnest Island
Hours of Operation
Open Monday - Friday, Open Saturdays, Open Sundays
Payment Method
Cash, EFTPOS, Mastercard, Visa
Service Option
Reservations Accepted, Scheduled Services
Facility
Cafe
Function
Harbour Cruises, Private Parties
Kind
Passenger
Type
Commercial
Payment Concern
Concession Discounts, Rentals
Assurance
Accredited, Licensed
River
Swan
Also listed under
Boat Charter Services

If a member of a group wants to change their departure/return time, Can tickets be split?

Tickets can only be split prior to departure from Perth or Fremantle. Once on the island, tickets cannot be split by phone. If someone wishes to come back earlier than those on the tickets, someone will have to come down to the boat with that individual. The crew will manually remove the individual from that ticket, allow them on, and give the ticket back to the passengers returning later. To avoid this situation please book separate tickets for those returning at different times.

Do we need to book?

Bookings are essential to guarantee a seat on our boats. Each of our vessels is licensed to carry a certain number of passengers. Pre-Booking ensures that a seat is reserved for you on the departure of your choice. We will still sell available tickets on the day prior to departure, but these are subject to availability.

Can departure times be changed?

Tickets can be changed at any point by calling our reservations line on 1300 46 76 88. There is no cost involved, however it is subject to availability. If changes are made prior to departure for Rottnest, tickets will need to be exchanged at the counter at the departure terminal to show the correct times.

How easily can lost tickets be replaced?

Unfortunately, due to the nature of the tickets we cannot replace them once they have been issued. Please ensure that tickets are kept safe until your return journey or additional charges will apply.

What happens if Labels are damaged or missing when I pack up for my return?

The Island Visitor Centre at the foot of the ferry jetty has labels for return available. It is strongly recommended that you attach the original labels in a manner to ensure they can be utilised for your return, as replacement labels require you to fill out your details manually.

How early do we need to get to the terminal?

We advise that all passengers arrive at the terminal 30 minutes prior to departure. This allows enough time to park vehicles, label & load luggage/bikes, and collect your ferry tickets. Final Boarding call is 5 minutes prior to departure. A vessel can not wait for passengers that are not ready to go.

How does bike hire work? Where do we collect the bikes from?

Bike hire can be booked directly with any of our reservations team or online when making a booking. Bikes that are booked are loaded onto our boats at Northport and taken across to the island. When bikes have been booked a voucher will be issued (either over the counter or as an E-Ticket printout). Our crew on Rottnest will then exchange that voucher for the bikes on the jetty. You can simply ride them away, then drop them back off to the boat you are departing on.

Can I get a refund if I cancel my tickets?

Rottnest Express does not offer cash refunds. For any cancellations a credit note with one year validity will be issued. Please contact our office before your scheduled departure time for any cancellations. More information available in the Travel info section. Please click here to view.

Is parking available at your terminals?

All of our terminals have access to parking however our Northport terminal is the only one with secure parking. Parking at Northport is $10 a day with the parking lot being walled and gated with regular patrols by the Fremantle Port Authority. Both B Shed and Barrack Street Jetty have access to council parking within a few minutes walk of the terminal. Availability, price and security of parking for these terminals vary significantly depending on where parking is found.

What luggage won't be delivered?

Items such as surfboards, surf-skis, fishing rods, bicycles, dive tanks, craypots and golf bags are not able to be delivered and must be collected and transported by the owner from the main jetty upon arrival at Rottnest.