There are three ways you can make an appointment with a psychologist.  

As a private client

You don’t need to go through the Medicare system to access psychological counselling. Private patients who are willing to pay their own bills and don’t need a rebate from Medicare can make an appointment at any time. If you have private health insurance you may be able claim a rebate on your session fee – check with your health fund to see what they cover before you make an appointment.

As a Medicare referred client

If you want to access a psychologist as a Medicare patient – which means you can get a Medicare rebate for your appointment – you will need to see your GP first.   

If your doctor decides you are eligible for psychological counselling in the Medicare system you will be referred to a psychologist.

Under the Better Access to Mental Health initiative and the Access to Allied Psychological Services (ATAPS) scheme, mental health patients can access a number of sessions with a psychologist over a 12-month period.

As a WorkCover Client

Is your psychological injury the result of a workplace incident (this includes commuting to or from work)? If so, you will need to see your GP for a WorkCover referral.

Your GP will issue you with a WorkCover medical certificate if they decide you need psychological treatment. They will also issue you with a referral to a psychologist if required.    

Emergency help?

If you need to talk with someone right away, or need help managing your mental help, Lifeline and Beyond Blue can offer emergency psychological help. You can also call the 24-hour Emergency Health Response team – call 000 for help.