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11/03/2013
Very poor experience!!! We had booked a table for 14, one week prior for a birthday and when we got there they were so unorganised!! We could only have the table for 2 hours, which in mist cases is reasonable if told at time of booking!!! We had a cake and when we asked for it to be brought out they weren't very helpful at all. A old guy with grey hair behind the bar was really rude! The room is to crowded and tables and chairs are pushed too close together. The customers for pickup of takeaway wait and stand near the diners tables!! Very unhygienic and uncomfortable for all. The customer service was very poor. There were a couple of waitresses who were happy and efficient and then there was a particular skinny waitress who would not smile for anyone and the restaurant was packed and she would not smoke, grin, make any happy facial expression. There was a older guy (I assume the owner) standing behind the bar glaring at everyone). Definitely not child friendly even though they promote this. No room for a pram. Was given a Highchair and then asked for it half way through the meal so another table could use it as I was feeding my child. So baby bad incidents within one night. All 14 people wre unhappy. We will not be going again!