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- General Info
Welcome This information aims to make your stay at Benalla Health more comfortable by providing you with general information about the routine and services you may experience during your stay.The staff of the Benalla Health are trained to provide you with a high standard of care. They have the experience and understanding to assist you in answering any questions you may have regarding your planned or emergency admission. Please do not hesitate to discuss any issues which are troubling you about the hospital routine or your illness with the staff. Urgent Care Centre The Urgent Care Centre (UCC) at Benalla Health is a busy, dynamic 6 bed department, seeing on average 600-700 patients per month. It has 4 acute beds and 2 resuscitation beds. The (UCC) is manned by highly skilled Registered Nurses who are all trained in Advanced Life Support and have excellent assessment skills. On arrival, you will see a triage nurse who assesses your immediate needs. More serious cases are given priority even if they arrive after you. The nursing staffs in this department are very competent and are continually updating their knowledge. It is not usual for people to come to the (UCC) with life threatening illnesses. People who do arrive with life threatening illnesses are usually transferred to the nearest appropriate health service. Day Procedure Unit Our 10 bed Day Procedure Unit, located in the John Lindell Wing. This has a separate and discrete entry and access from the main hospital and provides a spacious and comfortable waiting area for accompanying partners. Medical The Medical ward at the Benalla Health is a 24 bed acute medical ward. There are 4 single rooms with the remaining rooms being double rooms. Most rooms have ensuites and all rooms have views to the magnificent gardens that encompass the hospital grounds.The nursing staffs employed in the medical ward are highly skilled practitioners who have a real connection with the Benalla Community. Many of them have lived and worked within the community for the last 20 years and have a sense of community justice and ownership. The medical ward provides care for a diverse group of patients with a significant focus on the elderly, palliative care patients, diabetes management, rehabilitation, general medical patients and those awaiting placement in other facilities such as nursing homes. Education We have a strong focus on education at Benalla Health. This is important to ensure the provision of high-quality, safe care for patients, clients and residents. Education supports staff to keep their practice up to date and to achieve their professional development goals, helping to make Benalla Health an organisation where healthcare professionals want to come and work. Below is a snapshot of the training sessions, courses, study days and study leave provided this year at Benalla Health:orientation program for all new staff members annual mandatory updates. Some of the topics included are advanced and basic life support for all nursing staff, drug calculations and medication competence, no-lift practices, infection control procedures and fire safety training
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