Allied Moving Services

When is the best time to move?

Allied Moving Services provides removal services all year round to ensure that you can move when it is convenient for you. However, the busiest times for moving companies are during the summer months when many corporate and government organisations relocate their staff. The increased demand during this time can also mean increased prices.

How long will the move take?

As a general rule, once a consultant has visited your home, taken an inventory, provided a quote and the quote has been accepted, the uplift and transportation of domestic consignments will be undertaken within two to six weeks and the uplift and transportation of international consignments will be undertaken within four to twelve weeks. Your Move Coordinator will be able to give you more detailed information depending on your requirements.

Can Allied Moving Services help us settle into our new home?

As part of Allied Moving Services standard services, during the delivery process we will position your furniture where you want it in your house and unpack all your cartons to bench top level (where the cartons were packed by Allied Moving Services). If any additional assistance is required such as stocking cupboards, making beds, connecting audio visual or IT equipment, or setting up a new kitchen, we can arrange this for you.

What range of removal services does Allied Moving Services offer?

Door-to-door services to anywhere in the world. Short-term/long-term storage. Transit insurance with a variety of extensions including storage, mechanical & electrical derangement, pairs & sets, mould & mildew cover (international only). Special crating & casing for especially valuable items. Special assistance for transportation of pets & vehicles. Moving out/settling in services such as cleaning & handyman needs.

Can I take my vehicle with me?

Yes, within Australia, we use specialist vehicle relocation companies to make sure your car gets to your new location, even if you don't want to drive it there. Internationally, vehicle regulations vary from country to country but they are almost always highly detailed in terms of paperwork, regulations and procedures. Before sending any vehicle overseas, be sure to check with your Move Coordinator first. The local embassy of the destination country will also be able to assist.

How can I ensure my children are not upset by the move?

For some children the prospect of a new school, new friends or even a new bedroom can be daunting. Talk to your children about your move & get them used to the idea well in advance. There are many good websites & many good books which touch on the best way to handle children during a move. Make sure to: Involve your children in the planning process. Help them learn about the new community where they will be living. Let them be honest with you about how they are feeling.

Are there any things I should not ship or cannot take with me to my new home?

Most carriers have restrictions relating to safety and security. While countries differ, the list below may give you an idea of what sort of things are generally discouraged for shipment. This applies to goods packed by you or by Allied Moving Services. Please see our website for a detailed list - or contact your Move Coordinator.

Do all removal companies use the same packing materials?

No, Allied Moving Services provides specially researched and designed wrapping and packing materials. Availability of certain materials varies by country but in general we have a number of specialised cartons for the common items such as books, toys and normal home contents. In addition, most locations have both flat and standing wardrobes for clothing. We also provide an 'essentials' carton which is the last carton packed and the first carton unpacked.

Can I take my pet with me?

Yes, within Australia, Allied Moving Services employs specialist partners to assist with pet transportation. Internationally, as with vehicles, the regulations vary greatly from country to country and the importation of pets or animals is carefully monitored at destination. Make sure you are aware of the rules before committing to transport your pet. Also be aware of requirements for inoculations and quarantine.

Who will look after my goods in transit?

Every member of the International Network is required to abide by the requirements of the Allied Moving Services Global Service Charter covering areas such as the presentation of employees and vehicles, communication standards, the condition of facilities, packing materials used, import procedures, customer surveys, claims and complaints. The Global Service Charter ensures that you will receive the same level of service at origin and destination, no matter where in the world you are.