Reactive Plumbing Drains & Electrical
13 Years
in Business
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About Us
Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage
- Delightful service, or you get a gift card ($150)
- We clean up, or we pay for the cleaner ($150 max)
- We're friendly, or you get a gift card ($150)
- We're on time, or you get $10/min ($150 max)
- We're polite, or you get a gift card ($150)
- General Info
We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.
Reliable Plumbing & Electrical Solutions – 24/7 Emergency Response At Reactive Plumbing & Electrical, we specialise in fast, reliable, and high-quality solutions for both residential and commercial customers across the Gold Coast. Whether you’re dealing with a blocked drain, a sudden power outage, or need expert advice on an upgrade, our fully licensed team is here to help—day or night. With over 10 years of industry experience, we’ve earned a reputation for excellence, transparency, and integrity. We turn up on time, communicate clearly, and deliver outstanding results backed by our 100% satisfaction guarantee. Our services cover everything from hot water systems, stormwater drainage, switchboard upgrades and emergency repairs to complete renovations. You’ll also get upfront pricing with no hidden fees. Experience the difference of a team that genuinely cares about doing the job right the first time. Need help fast? Call now or book online and receive $50 off your first service!
We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google
Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google
At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
- Email Business
- Payment method
- cash, mastercard, visa
- Established
- 2013
- ABN
- 91 166 743 540
- ACN
- 166 743 540
- Staff
- 21-50
- Ownership
- Locally Owned
- Service Notes
- Emergency 24/7
- Free Estimates
- Yes
- Other Link
- Categories
- Licenses
- Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
- Keywords
- Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs, Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Castle Hills, Plumber Carlingford, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane
FAQs
What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?
Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).
Do you have a Seniors Discount?
Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.
Do you provide a warranty for your work?
All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.
Do you use sub-contractors or your own plumbers & electricians?
All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.
What is your "Royal Treatment Guarantee"?
Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).
Do you charge extra for emergencies?
For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.
What is your “We Clean or We Pay the Cleaner” Guarantee all about?
Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).
How much will it cost?
If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.
How long do I need to wait for a plumber or electrician?
That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.
Do you charge a callout?
The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.
Reviews
10/03/2025
Jesse responded to my inquiry really quickly and was able to get a person out the next day. Ritchie contacted me in the morning via text telling me he wasn’t far away, he checked out the work needed and also checked my hot water system, he did a quote up for all the work and explained it all to me and answered my questions. Very pleased with the work done and Richie’s customer service (121012828)
10/01/2025
Punctual Johnny was really great very happy with the service but not happy with the price.
09/29/2025
Backed up toilet drain causing internal flooding was a massive problem. Bailey calmly assessed the situation and explained the approach to solving the blockage. Your attention to detail, clear communication and efficient work practices are greatly appreciated! Thanks for the awesome solve Bailey.
09/26/2025
Good service with quick response. Bailey attended to do various jobs with a minimum of fuss and explained everything.
09/21/2025
I needed a plumber for a recently found leak. Old taps seized up and dripping down vanity into ceiling beneath. Ben's magnet was in mailbox! Rang and promised someone would come and look same afternoon. Got check, two quotes for repair or replace. Accepted and job done within 4 hours!! Superb service. Also Ben was very nice to chat with an old fella :)
09/01/2025
Jess turned up on time to complete a number quite difficult tasks. Worked well to complete on tume
08/21/2025
With no hot water as I woke up on a winters day I rang Reactive Plumbing and they were on site within A couple of hours- great communication, prompt service and friendly and constructive advice about the options for fixing the problems…would highly recommend!
07/28/2025
I am located in Gaven and Bailey very prompt had great communication skills and was super friendly and helpful! Explained things very clearly. Job number 121010758