About Uschevron down

New & Used Cars - Service & Spare Parts - Finance

  • Friendly staff
  • Latest diagnostic techniques
  • Providing expert after sales service
  • State of the art modern showroom
  • We are a locally owned business
General Info

State of the art modern showroom and large display areas allow customers to casually browse the great range of Subaru Vehicles

Sales,Service,Parts

New Cars We appreciate you taking the time to visit Crossroads Subaru. We are located in Glendale, NSW and are your #1 choice for the Newcastle Region. To find out more about our range of New Subaru models click on the more... links below to select a model.SUBARU IMPREZA SUBARU LIBERTY SUBARU WRX SUBARU WRX STI SUBARU "NEW" XV SUBARU FORESTER SUBARU OUTBACK SUBARU TRIBECA Fleet At Crossroads Subaru we offer a variety of vehicles to service the needs of a modern fleet. Our range of models includes wagons, sedans and sports cars that will keep a smile on the face of even the most selective of corporate executives. So whether you’re a sole trader or purchasing for the biggest of business or government departments, we have the vehicle and finance package to suit your ever changing needs. We specialise in advice on all aspects of Fleet, whether it's vehicle suitability, financing, leasing, insurance or servicing we can help.Read more... Service All cars being serviced at Crossroads Subaru are thoroughly inspected and any recommendations for adjustments are discussed with our Customers.That’s why we insist that every technician who works for us goes through a rigorous training program to become knowledgeable about all Subaru models. Whatever Subaru you drive, you can rest assured that our technicians are more up to speed on what’s under the bonnet, and have access to the right diagnostic tools. Please call our friendly team or fill in our online service booking form, and we'll contact you shortly Parts Crossroads Subaru has available a wide range of genuine spare parts and accessories to protect and enhance your Subaru.Please call us directly or simply order parts online by filling in our online form and we'll contact you as soon as possible. About Us For more than 30 years the friendly staff at Crossroads Subaru have been selling and servicing new and used Subaru vehicles in Glendale, surrounding regions and interstate.Our state of the art modern showroom and large display areas allow customers to casually browse the great range of Subaru Vehicles. Our friendly staff are specialists who are proud of their association with Subaru, and look forward to assisting you when searching for your new or used Subaru vehicle. Our staff are dedicated in providing you with the best of care at all times, so whether you are buying, selling or leasing come and experience the difference at Crossroads Subaru.

Crossroads Subaru at a glance:We are a locally owned business. We are the number 1 choice for new Subaru vehicle sales as well as top quality used vehicle sales in the Newcastle and Lake Macquarie area. We stock the full range of Subaru products and as well as many top quality used vehicles. We also pride ourselves on having specialised sales staff to assist you with all your vehicle and accessory needs.

When you purchase a vehicle from Crossroads Subaru you become a member of our VIP program which entitles you to savings from our service and parts departments. Crossroads Subaru actively supports our local community, charities and sporting clubs.

Accreditations
Accreditation badgeAllianz Australia Insurance Limited
Email
Service Notes
Open 7 Days a Week
Other Emails

Category
Commercial
Yes
Keywords
Adamstown, Cardiff, Chery Dealer, Chery Dealership, Crossroads, Edgeworth, Glendale, Hunter, Kotara, Lake Macquarie, Mazda Dealer, Mazda Dealership, Newcastle, Subaru Dealer, Subaru Dealership, Wallsend, car dealer, car service, cars for sale, dealership, new cars, servicing, use cars, warranty

Reviews

Ben C.

07/12/2020

Terrible experience!!!

WARNING FOR PEOPLE WHO GET THEIR CAR SERVICED AT CROSSROADS!!! I bought a new WRX STI in Nov 2015. I was shown the wrong model by the salesman, I was told it had 5 years unlimited km warranty before the sale but only received 3 years. I returned the car after 3 days due to a noise in the clutch. They had to remove the transmission to replace a defective part in the clutch. I told them I wouldn’t have bought the car and asked for a replacement, but they told me that repair was the only option. They dented my car during the repair and they used gearbox oil not recommended by the manufacture which gave me shifting issues. I didn't know about the oil at the time but I kept complaining that gearbox wasn't right and it even started crunching. They just kept saying that no fault was found and changed the oil as a possible fix. This went only for years and they changed the oil six times and always with non recommended oils. They said that if I wanted anything else done, I would need to pay for it. Scott the service manager at the time thought that I was just a complainer and he didn’t want to deal with me anymore. I had to take the car to someone else to get the recommended oil installed and it has made a HUGE difference. They admitted that the oils they use aren't recommended by Subaru and they represent to customers that they do use recommended oils. They also said they use the oils to save the customer money because the stuff they use is $40 and the recommended oil is $120. l looked at my receipts and the capped service pricing and I didn't save any money. I would never want a cheaper oil over a better oil. I told them that I thought the gearbox would be damaged and they said they understand why I would think that, but are not offering any other solution other than than a 3 year extended warranty on the transmission that is not transferable if I sell the car. I notified Subaru Australia and they won't comment on the oils used or the price they charge customers. Crossroads say that Subaru Australia knows that they use the non recommended oils. I will not be buying another Subaru or any car from a dealership owned by AHG Newcastle. I would have been better off servicing the car myself. Worst experience ever! 0 stars

Michael P.

02/18/2016

Staff were very knowledgeable and an absolute pleasure to deal with. Would highly recommend family and friends to buy from Crossroads!