Annabel's Bridal Studio

I just wanted to give some feedback on a pretty negative experience we had on Saturday last week. The bride to be, had organised for my size of the bridesmaid dress she is after to be ordered for me to try on. When we arrived the dress hadn't been ordered and the largest size available to try on was in a completely different dress.
We were made to feel out of place, the store was very overbooked with far too many people trying to move around each other. The girl who was 'helping' us was condescending and rude. She wasn't at all accomodating. She made a point of my size and sighed as she said 'she has hopes she can find a dress big enough to fit'. When the smaller size dress didn't nearly do up she asked me to walk out into the store with my entire back open, and when I asked if the bride could just come into the change room to view she told me it was too crowded and I needed to go out into the shop. When I insisted I didn't feel comfortable with this and made it obvious that I was unhappy she agreed to allow the brid into the change room.
The other brides trying on dresses were clearly unhappy as we had to squeeze around them to use the change rooms.
The lady helping us kept calling us all sweetie when we were clearly not comfortable and unhappy with the service so far.
She was really abrupt about telling us not to take photos, when she should have said something beforehand.
When she followed up on the missing ordered dress for me to try on, she just said the designer couldn't get one for us and didn't accept any responsibility for the fact nobody called the bride make any sincere apology about the inconvenience. She treated it like it wasn't an issue when in reality it was a complete waste of everyone's time.
Safe to say, the brides and bridesmaids dresses won't be purchased from your shop. I've never been made to feel so insecure from someone in a customer service role in my life.

All of us walked out of the shop completely shocked by the poor ser