Custom Sunroofs Australia Pty Ltd
43 Years
in Business
4 Years with
Yellow Pages
Gallery
About Us
Your Sunroof Experts, Quality Guaranteed
- Established in 1983
- Family owned & operated business
- Quality service
- Quality workmanship
- Wide range of spare parts
- General Info
Delivering premium sunroof installations, repairs, and custom services with expert craftsmanship and unmatched quality.
Custom Sunroofs has a long history of quality service, sales, installation and repairs to all sunroofs makes and models. We specialise in the installation of WebastoHollandia sunroofs and guarantee a factory perfect finish. Experience a whole new dimension in driving. Treat yourself to the incomparable pleasures of fresh air, light and the open road in your own luxury car. You can with a WebastoHollandia sunroof. Custom Sunroofs is family owned and operated business, we pride ourselves on high standards and quality workmanship. We are also able to make repairs to all types of sunroofs and have access to a wide range of spare parts. Over the years, Custom Sunroofs has played a major part in the installation and crash testing of OE products.
Custom Sunroofs Australian, established in 1983, is a family-owned and operated business located in Maidstone. Specialising in the installation and repair of all sunroof makes and models, we are proud to offer WebastoHollandia sunroofs, ensuring a factory-perfect finish every time. Our services cater to all driving enthusiasts seeking a new dimension of luxury with fresh air, light, and the open road. With decades of experience, we guarantee the highest quality craftsmanship in both new installations and repairs.
Our team at Custom Sunroofs Australian has built a solid reputation for delivering quality workmanship, with a focus on customer satisfaction. We provide repairs for all types of sunroofs, including motor and electrical issues, sealing, cables, and glass panels. Our access to a wide range of spare parts ensures that no job is too complex. We are an authorised repair centre for WebastoHollandia and can assist with insurance claims, making us the go-to experts for all sunroof-related needs.
Highly active across Maidstone, Custom Sunroofs Australian continues to serve customers with high standards and exceptional care. As an authorised installer and repairer for FPV and XR Owners Club of Victoria, we have earned trust in the industry. Additionally, we offer custom gold plating for chrome car badges and grilles, turning ordinary details into luxurious gold features. Visit our showroom to explore the latest sunroof models and experience the quality and expertise that make us the leading choice in the automotive accessory market.
- Accreditations
Webasto HollandiaFPVXR Owners Club- Email Business
- Payment method
- money order, cash
- Established
- 1983
- ABN
- 46 079 164 971
- ACN
- 079 164 971
- Ownership
- Locally Owned
- Service Notes
- All Sunroofs on display in Show Room.
- Free Estimates
- Yes
- Other Link
- Categories
- Licenses
- Legal ID: Established in 1983
- Keywords
- Folding fabric sunroofs, Pop Ups, Tilt n Slide Manual or electric, Venus Glass on all sunroof range, electric sunroofs
FAQs
What types of sunroofs do you install?
We specialise in WebastoHollandia sunroofs, offering high-quality installations for all makes and models of vehicles.
Are you authorised for any specific brands?
Yes, we are an authorised repairer and installer for WebastoHollandia, HSV, HBD, FPV, and XR Owners Club of Victoria.
Do you handle insurance claims?
Yes, we can manage all types of sunroof insurance claims, ensuring a smooth process for repairs and replacements.
Do you offer custom services?
Yes, we offer custom 24K gold plating for chrome car badges, grilles, and other automotive parts, enhancing vehicle aesthetics.
Can you repair my sunroof?
Yes, we repair all types of sunroofs, including issues with sealing, cables, motors, and glass panels.
Reviews
04/24/2018
Came here to get our sunroof repaired, which all started out well. However things quickly turned sour and I honestly have no idea why.
Within the first week of having our car, Mischa let us know that an assessor from our insurance company had been booked, but she kept emphasising they said they will be here the following Monday, reiterating 3 times "that's what they say". So like anyone, I was concerned if they turned up or not, and I called on the Tuesday to check if they turned up. Great news they had, but Mischa seemed a little annoyed I checked and emphasised to me this was not going to be a quick process, it could take up to 3 weeks.
We called at the start of each week to check on the progress otherwise we didn't know where things were up too cause no one was contacting us. Everytime we called, we would politely ask how everything is going, and Mischa would be rude and repeat it's not going to be a quick process and wouldn't tell us anything about the actual progress.
After 3 weeks, we asked again, Mischa became ruder telling us it's our fault it's their in the first place and we should be more careful when driving. Completely unwarranted as we were polite the entire time, just wanted to know what's going on. We never complained how long it was taking or used a demanding tone to know where it was, which alot of customers would do.
From this point we contacted my insurance company, who let us know it had not been started on yet, and that it had to go somewhere else to have the sunroof removed because custom sunroofs don't remove sunroofs?
I don't understand how a sunroof place can't remove a sunroof?
After 2 more weeks, we rang again and just got the same attitude, all she said was waiting on more parts, can't tell you how long and hung up. So we contacted insurance again, and it was a price of plastic to cover a screw, so the insurance organised for us to pick up our car and go back to get the plastic once it arrived.
That took 2 more weeks, so glad we didn't have to wait 8 weeks for this this, I think 6 weeks was excessive enough.
In short, would not recommend this repairer and definitely wouldn't use again. I don't know what's happened to customer service these days but this place certainly doesn't have it.