Pet Universe Vets
27 Years
in Business
25 Years with
Yellow Pages
Gallery
YouTube Video
About Us
Award Winning Dog & Cat Clipping & Grooming With Over 18 Years Exp
- 2 Clinics Available - Broadview & Northgate
- AVA Practice of Excellence 2015
- Brand New Cat & Dog Only Receptions at Northgate
- Breed Clips, Puppy Clips, Hydro Bathing
- Excellence in Dog, Cat & Rabbit Grooming
- General Info
Healthcare from your Pets point of view!
We know as pet owners you want a trusted, caring and committed veterinary team that strives for excellence in every aspect of your pet’s care. Pet Universe have been Telstra Small Business Finalists in SA in 2013 & 2015 as well as proud recipients of the coveted Australian Veterinary Associations Practice of Excellence Award for 2015.
Our professional groomers have many years of experience and pride themselves on immaculate clips. We take a detailed grooming brief from you on arrival which each groomer works off. We use veterinary approved shampoos and conditioners and use a hydro bath which gives a skin-deep clean whilst feeling like a massage. We have a morning and afternoon admissions list and your pet can board free-of-charge until it is ready for collection on the day. Our Client Relations Officers will call or text you once your pet is ready to go home.
Healthcare is forever changing with new and improved ways of delivering therapeutic solutions to enhance your pet’s health. Stem cell therapy for degenerative joint diseases and continuous rate infusion ketamine/lignocaine pain relief drips (used intra-operatively) are just two examples of how we keep abreast of the times. Pets can also expect to receive many of the sophisticated lifesaving or enhancing procedures that we humans now take for granted. Ultrasound digital X-ray, ECG & the latest anaesthetics equipment means we can perform the most complex surgeries.
At Pet Universe Vets all our staff are trained to personally greet every pet & their owners by name. After you've both been checked in& weighed you will have a full 20 minutes standard consult with one of our veterinarians. This long appointment gives you ample time to discuss all your pet's health & behaviour issues & we can answer all your questions on any procedures your pet needs. We also offer annual wellness packages with monthly payment plans, acupuncture, dog and cat clipping & grooming, puppy preschool, kitten kindy, and retail a range of pet products and premium foods.
- Accreditations
AVA Practice of Excellence in Customer ServiceCat Friendly Accreditation- Payment method
- eft, debit, cash, visa
- Established
- 1999
- ABN
- 50 427 634 042
- Staff
- 21-50
- Service Notes
- Open Weekdays And Saturday
- Other Links
- Categories
- Keywords
- Best Dog Groomer In Adelaide, Broadview Animal Hospital, Cat Groomer Northern Adelaide Suburbs, Cat Grooming Adelaide, Dog Clipping And Grooming Adelaide, Dog Clipping And Grooming Eastern Adelaide, Dog Grooming Adelaide, Dog Grooming Eastern Suburbs Adelaide, Dog Grooming North East Road, Dog Grooming North East Road Adelaide, Dog Grooming North Eastern Suburbs Adelaide, Dog Grooming Salon Adelaide, Northgate Animal Clinic, Pet Grooming Adelaide City, Pet Grooming Adelaide Eastern Suburbs
FAQs
What are your opening hours?
Both our clinics open at 8am Monday to Friday. Our Broadview Clinic is open until 8pm except for Tuesday evenings when we close at 6pm. Our Northgate clinic is open until 7pm on Monday and Friday evenings, 8pm on Tuesday & Thursday evenings & 6pm on Wednesday evenings when we conduct Puppy Pre School. Pets can fall sick anytime of the day or night so for peace of mind we are open on Saturday at Broadview 9am - 1:30pm, Saturday at Northgate 9am - 5pm and Sunday at Broadview 10am - 4:30pm.
How do I know which breed or species is best for me?
It is important to take into account your lifestyle, family situation, income etc. before you decide on a pet that is suitable for you. Our friendly staff is happy to discuss this with you to assist you in making a decision that is not only right for you, but also for your prospective new family member.
What is included in your desexing prices?
Prices include a pre anaesthetic blood test to check for underlying risk factors prior to surgery, intravenous fluids, and blood pressure monitoring during surgery by a surgical nurse. We also perform a pre surgical check up to determine your pet’s health prior to general anaesthesia. Patients are provided with pain relief during and after and 2 post-operative checks are offered as part of our standard service - one - 2 - 3 days after surgery and one 10 - 14 days later sutures are removed.
Do I need to make an appointment?
Yes, it is always preferable to make an appointment, so that the Vet can spend the optimum amount of time to determine the best care for your pet. Our standard consultation time is 20 minutes, which is longer than most other Veterinary practices. Of course, emergencies will always take priority, but we do ask that you give us a call to advise us of the nature of the emergency and the approximate time of arrival, so that we can be fully prepared when you get to us.
Are you open on weekends?
Yes, our Broadview clinic is open from 9am until 1pm on Saturdays and closed on Sundays. Our Northgate clinic is open from 9am until 5pm on Saturdays. We offer these opening hours to provide maximum flexibility for all of our clients as we know how busy our lives are these days!
Do you offer boarding services?
Yes, our Club Cat has 20 luxury condos. Condos have 3 levels including a hammock tier. All have a roam-alone hatch which can be opened up for access to the adjacent condo to create a "penthouse"(double condos). Ideal for a family (2 or 3) of cats across two adjacent condos. Play sessions can be scheduled for all our feline residents who would like to stretch and sunbake in our outdoor palm garden & cat gym. All condos are serviced twice daily and our nursing staff can administer medications.
Do you offer grooming services?
Yes, we offer grooming services at both our clinics in our Dog Spa - Wednesdays and Fridays at our Broadview clinic and Tuesday and Saturdays at our Northgate clinic. Bookings are essential. We can accommodate most breed clips, and also offer cat health grooms.
Reviews
10/18/2022
My dog Xena was a happy chap after this grooming, they groomed her fuz and tended to her needs. My son Rio was proud dog owner after this session. I felt embraced the second I walked through that door, I pray that these guys can get to all the pets in the area. We are currently living in a housing trust so Xena and the fam have very little space to run around. Xena is a chapy chap after this session and I hope you can welcome us to the community like they added us to their community
07/24/2013
We have been taking our beautiful cat Diamond to Dr Gray at Pet Universe for the past 6 months after adopting her from a small rescue group. Unfortunately, Diamond came to us with many problems including chronic stomatitis and calicivirus, which has required ongoing appointments and treatment, including significant dental surgery. During this very stressful time, all of the staff were amazing, but special thanks has to go to Dr Gray who didn't rest until she got to the bottom of Diamond's problems. She went out of her way to find out what was going on, and advised us of all costs and options prior to any treatment, as she knew we were on a limited budget. I lost count of the number of times that Dr Gray called in between appointments to check on Diamond's progress. I would highly recommend this vet clinic to anyone who's looking for compassion, high quality service, and the latest equipment and technology.
07/21/2013
We have attended Pet Universe for 10 years with our dogs. Unfortunately one died suddenly when he was only six (the support we received at this time was exceptional); the other is nearly 15 and 'visits' each month for her grooming. Chris Lee (Vet) has explained all treatments and costs before any treatments over the years and spent time answering any and all our questions before we made informed decisions on treatment. All vets we have seen at both clinics have shown the same respect for us and our pets. Nursing and Grooming staff show care and affection to our pets and instead of them feeling nervous and frightened when visiting a Vet, look forward to the experience. We highly recommend Pet Universe from our personal experience.