Powercor Australia Ltd

Liars ! I live in regional Victoria, North Central District. I had to submit a complaint with the ombudsman, ewov. My home has regular power issues from the grid around the same time in the mornings. This also include dimming of lights (same with next door neighbours). In an email Powercor customer service explained that dimming of lights is actually an issue with "drop in voltage" which they can help with.



I had countless notifications from Powercor itself in regards to unplanned interruptions to power supply to my home. When Powercor Supply Quality telephoned myself they were ready not to admit liability. The person on the phone didn't even come out to have a look at the issue. He also claimed that I had "old wiring", Liars. (He couldn't possibly know that I had old wiring in a newish house without him coming out to have a look at my home's wiring, liars ). I was ready to correct him that I live in a newish house and there is no 'old wiring' in my home. There was no apology from him for saying such an blatant and outrageous lie to myself.



He actually said that power supply issues to homes is usually not a fault of Powercor, liars. I was ready to correct him again and I added that I had records of the many notifications of unplanned power interruptions, emailed from Powercor itself, of power supply issues to my home including compensation credit payments of 2 types of Guarantee Service Levels (GSL) of power supply issues to my home. And the dimming of lights with "drop in voltage". I said to him that these are actually all proof of a long history of power supply issues to my home. These Powercor people are liars and they're quick to blame the customer for power issues. That is so unfair to customers.