About Uschevron down

Putting Families First Since 1882

  • Diverse service options available.
  • Highly trained professional staff.
  • Oldest family-run funeral service.
  • Personalised and caring approach.
  • Serving since 1882 with integrity.
General Info

We are committed to providing personalised, honest funeral services with a caring touch to our diverse clientele.

Established in 1882, France Family Funerals is the oldest family-owned and operated funeral service provider in Newcastle, serving the region's diverse clientele with dedication and integrity.

At France Family Funerals, we pride ourselves on providing highly personalised services tailored to reflect the unique lives of the individuals we honour. It's not just about fulfilling the basic needs of a funeral service; it's about creating a meaningful and memorable experience for the bereaved. Our approach sets us apart, with a dedication to professionalism, compassion, and excellence that ensures each farewell is respectfully and beautifully managed.

The essence of what makes us different lies in our commitment to our families. We offer comprehensive funeral services with a plethora of options to suit all beliefs, wishes, and financial situations. Our locations, including the Nelson Bay Chapel, Mayfield Chapel, Salamander Bay Crematory and Mortuary, along with our Stockton Arrangement Centre, are equipped to provide full care and support through all aspects of funeral planning and service execution.

We understand the difficulty that comes with losing a loved one, and our primary mission is to alleviate as much stress as possible. From the first point of contact, our teams offer support, guidance, and advice to ensure that all arrangements reflect the wishes of the bereaved family and honour the person who has passed away. At France Family Funerals, everything we do is built around the needs and wishes of the families we serve. Our long and proud history is a reflection of our unwavering commitment to providing caring, personalised services.

Accreditations
Accreditation badgeWilson's Civic Florist
Email
Payment method
diners club, eft, cheque, mastercard, visa, cash
Established
1882
ABN
18 754 734 481
Service Notes
Open 7 days a week and public holiday. Use website: call us ​on +61 2 4058 1960 any time Port Stephens Head Office and Chapel Hours: 8:30am - 4:30pm
Category
Keywords
Caring Funeral Services, Cremation Nelson Bay, Family Owned Funerals NSW, Nelson Bay Funeral Services, Newcastle Funeral Provider
FAQschevron down

Can i personalise my funeral service?

Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. Funeral directors are happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalised in many unique ways. Contact us at (02) 4981-4488 to explore the possibilities.


How much does a funeral cost?

Funerals can cost as little as $5500 for a direct disposition. (Direct disposition includes registering the death, a basic casket or container, and transporting the deceased to a crematorium) For an adult, full-service funeral, consumers choose to spend an average of $10,000. This includes all professional services, including transfer of remains, mortuary preparation; use of viewing facilities and the facilities for the ceremony; hearse, and the purchase of a casket.


Why do we need a funeral notice?

It is helpful to friends and the community to have an funeral notice published announcing the death and type of service to be held. A notice can be placed in a local newspaper, or on the Internet. France Family Funerals can place the funeral details on our website and add media content, creating the ultimate online obituary resource. Ask us for examples of how a funeral notice on fff.com.au has assisted families in getting the word out.


Is embalming mandatory by law?

No. But, certain factors of time, health and possible legal requirements might make embalming either appropriate or necessary. Please note that embalming may be required if the deceased is being transported by air to another country where local laws need be observed.


What is a funeral?

The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take that first step towards emotional adjustment to their loss.


Why should we have a viewing?

There are many reasons to view the deceased. It is part of many cultural and ethnic traditions, and many grief specialists believe that viewing aids the grief process, by helping the bereaved recognise the reality of death. Viewing is even encouraged for children, as long as it is their desire to do so, and the process is explained well.


What should i do if the death occurs in the middle of the night or on the weekend?

We are available 24 hours a day, seven days a week. All you need to do is place a call to us at (02) 40581960. If you request immediate assistance, one of our professionals should be there within two hours. If the family wishes to spend a short time with the deceased to say good bye, it's acceptable. Then they will come when your time is right.


Can the headstone be personalised?

Yes, the Memorial Park staff can show you the wide range of personalisation choices, including customised nameplates and military insignias.


What should i do if a death occurs while away from home?

Your funeral director can assist you if a death occurs anywhere in the world. Contact your hometown funeral director of choice immediately. They will assume responsibility and coordinate the arrangements for the return of the deceased person to their community. They may engage the services of a funeral director in the place of death who will act as their agent.


What is perpetual care?

"Perpetual Care" usually refers to the correct terms Permanent Care or Endowment Care. These Care funds are collected with each Interment Space sale to maintain the grounds, roads, and buildings of the cemetery.