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      Australia's Best Business Telco-VoIP, Internet/WiFi,Mobiles & AI Agent

      • All-in-one network provider
      • Over 35 years' experience
      General Info

      Broadconnect delivers value based, reliable, low-cost telco and AI solutions backed by local experts

      Broadconnect Telecom is a trusted Australian provider of telecommunications solutions, empowering businesses with smarter, faster, and more affordable communication. We deliver premium telco services such as NBN business internet, cloud phone systems, mobile plans, AI voice solutions and a variety of other services that offer value to modern companies of all sizes. We help businesses cut costs, improve reliability, and stay connected with enterprise-grade technology and 24/7 local support. Simply, Broadconnect empowers Australian businesses with smarter, faster, and more affordable communication solutions.

      We help small Aussie businesses get ahead with better value phone & internet connections they can rely on. Hosted Cloud PBX Phone Systems, VoIP, MS Teams, Webex, Internet & Mobiles backed by our 100% Australian-based support team. Since our founding in 1990 by brothers Michael & Brendan Gallagher, Broadconnect has grown and evolved with the world of technology. We understand that there are better solutions out there than those offered by other Telco Companies and we take pride in our leadership position within the market. Our comprehensive suite of professional and managed services spans security, networking, cloud solutions, and unified communications, empowering businesses of every scale to achieve heightened efficiency, performance, and resilience. From the moment you reach out to us, whether it's for inquiries, support, or assistance, you can expect nothing but the highest standards of professionalism, responsiveness, and care. Our dedicated team is here to listen to your needs, understand your challenges, and provide you with tailored solutions that meet and exceed your expectations.

      Email
      Established
      1990
      ABN
      93 003 935 573
      ACN
      003 935 573
      Staff
      11-20
      Ownership
      Locally Owned
      Free Estimates
      Yes
      Other Link
      Categories
      International Telecommunications Services, Telecommunications Services, Telecommunications-Equipment & Supply
      Commercial
      Yes
      Keywords
      $25 Telstra Mobile, 100% Aussie Based, 3CX Provider, 4/5G Data SIM Plans, AI Business Phone, AI Call Agent, AI Call Handling, AI Outbound Call Agent, AI Voice Agent, AI Voice Answering, After Hour Call Handling, Australia Business, Australian Owned Telco, Automated Phone, Avaya PBX Centre, Business Fleet Mobile, Business Internet, Business Mobile Plans, Business Phone Systems, Business Telephony, Call Centre Phone, Cisco Webex Calling, Cloud Phone Systems, Dealership Phone, Enterprise Ethernet, Firewall Internet, Full Suite Telco Provider, Hosted PBX, Managed Telco Services, Medical Centre Phone, Microsoft Team Calling, Modern Cloud Phones, NBN Business Plans, NBN Fibre Business, NEC PBX Centre, Office Internet Solutions, Office Phone Systems, Optus Mobile SIM, Reliable Business Internet, Reliable Business Telco, Samsung PBX Centre, Starlink, Telstra Mobile SIM, Virtual Receptionist AI, VoIP Business Phones, Vodaphone Mobile SIM
      FAQschevron down

      What are AI voice agents, and how do they help?

      AI voice agents handle inbound and outbound calls such as after-hours enquiries, appointment booking and call qualification, reducing missed calls and admin workload.


      What level of support do you provide?

      All services are backed by Australian-based support, with defined SLAs for business-critical services.


      Do you only work with businesses?

      No, Broadconnect provides telecommunications and AI voice solutions to both Residential & Business customers.


      How do we get started or review our current setup?

      We begin with a straightforward review of your current services and requirements, then recommend practical options that add real value.


      Do you lock customers into long contracts?

      We focus on fair, transparent terms. Contract lengths depend on the service, and we explain all options clearly upfront.


      Are you Australian owned and supported?

      Yes. Broadconnect is 100% Australian-owned, with local sales, provisioning and technical support teams.


      Can we bundle phones, internet and mobiles under one provider?

      Yes. Many customers choose Broadconnect to consolidate multiple telco services under a single provider and point of support.


      Will AI voice integrate with our existing systems?

      Yes. Our AI voice solutions integrate with existing phone systems and commonly used business tools and CRMs.


      Can you replace our existing phone system?

      Yes. We regularly replace ageing on-premise PBX systems with modern cloud phone solutions, including number porting and full setup.


      Do you provide business internet as well as phones?

      Yes. We supply business-grade internet services including NBN Fibre, Enterprise Ethernet and fixed wireless, alongside phone systems and mobiles.