Pet Circle

Hi just like everyone else it did not arrive! Trying to a kind gesture for someone to get a pet bed and two weeks on nothing. Will not order again from them

Pet circle delivered my parcel to the wrong address.

I emailed them and they confirmed the above and told me I need to wait for the delivery partner to go pick up the item and deliver to me.

I went to that address they accidentally delivered it to and it was gone / stolen.

I have emailed them 4x over 2 days telling them this and they will not reply to me.

There is no number to contact them.

I’m completely out of dog food and was forced to go in store to buy more (it’s over $100)

They will not even reply to refund me.



THE WORST CUSTOMER SERVICE IVE EVER EXPERIENCED

What is going on ? I paid $120 for my dog food, it says its delivered, I made it very clear on the delivery instructions that it had to be signed for, as it was getting delivered to a buisness, not a residential address, so was it left ? Outside a buisness address ? I cant get a hold of anyone, and my elderly dog has no food left, hes been eating my puppys food, someone get back to me !!!

Like MANY others i've just read about on VARIOUS sites, the order never arrived. Delivery is the issue. I told them three years ago their courier was terrible but they said they with with a new one. My guess is same couriers different name. Anyway, below tells you the state of affairs. Needless to say I got onto chat, was told I'd be contacted, was not, got back on chat after the weekend, was told I'd be emailed by six, nothing, got back onto chat and organised a refund, but because i don't trust them i had paid thru paypayl and sent them copies of the chats and $ oweing. I wouldn't touch them again, ever.

only had 1 delivery so far; but have ordered another product Blackhawk grain free
kibble salmon very good price too, cant say enough. quick delivery to say i am in WA
Thank you pet circle i am a pensioner as well so price matters Rita Weightman