Budget Car Rental

On the 07/April/18 - I rented a people mover from this place, arrived early, waited outside till opened and was told I could pick up the car and return it at similar time (no specific time). I wasn't made aware of the time and thought it would be ok if I return it around 9AM. Furthermore, I was made aware of hidden charges and penalties for bringing in the car so called 'late'. Thought it would be like a normal rental place where you just bring in the car as of the start of the day (i.e. around 9am) taking into account traffic jam and so forth and it would be ok. However, I was charged an extra $79 dollars for returning the car so called '1hr late'.

The car cost $164 to rent (inclusive of insurance). The charge of an hr late was $34 (s/b 164/12hrs= $14) and the total cost was $79 as they include all ADMIN fees (SCAM). It is a bad business model set up to scam customers.

Those so called representatives won't make you aware of the 'basic' costs as they want to hit you where possible. Be aware of all hidden (should made known to customer but not) charges in particular representatives from this branch 'Artarmon'.