Digital Cinema

They were on time and service was great sales people were up front and honest

Dont worry about how you going to set up your new home theater, these guys have it totally covered.



The price, the service and quality is second to none.



Setting up home theater room in an older house, with a ceiling mounted motorised 140inch screen, 9 speakers and a ceiling mounted projector, the average person would not know where to start. Bowen and his team were very informative and made the whole process relaxing.



Before and after questions are never a problem.



Its an investment in your home. Everyone loves it!!



Its a LOT cheaper than what you expect and highly recommend Digital Cinema

I had already ordered my items from another company, but the lead time on delivery was around 3 weeks. I subsequently enquired at other places about stock availability and received a call from Digital Cinema.



I inquired as to when I could expect the goods to arrive, to which the answer was: "within four days". I paid an extra $200 to Digital Cinema as compared to the original order because I did not want to wait 3 weeks.



Five days went by and the items were still interstate. I spoke to another salesperson from Digital Cinema and they informed me that the four-day delivery timeframe quoted to me would never be possible and that the minimum would be five days, with a more likely figure of 15 days, due to COVID-19 restrictions.



One of the items in my order took 25 days to arrive.



My decision to cancel my original order and purchase from Digital Cinema was solely based on the assurance that I would receive the goods in a timely manner. If I had have known that the likely timeframe would be 15 business days, I never would have placed an order with them. The original advice was entirely misleading, either deliberately to ensure the sale, or out of ignorance. Either way, I was out of pocket $200 and received my order around the same time as the original.



And all they offered in way of compensation was, "sorry, it's Australia Post's fault".



Needless to say, I will not be shopping at Digital Cinema in future.