Novacastrian Skin Cancer Clinic

I was concerned about tenderness & the changing colour of a marking on my arm. My Appointment time 12.10 date today 18th March. I arrived 10 minutes early and filled out the information sheet. I was told Doctor will not be long. After a 35 minute wait, I started to observe that other appointment customers, that had arrived after me were being seen to. I approached the reception & asked "Is there a problem?" The first receptionist looked at the computer system & asked for my name..she said.."I don't think you were placed in the system" ..the receptionist that took my Medicare Card, information sheet & told me doctor will not be long..jump in & said "Yes she was" ..They then continued to have discussion .. I sat back down, and waited.. Another 20 minutes passed.. A doctor and receptionist left for lunch, A gentleman was taken in to be seen..he had only been waiting 20 minutes...I felt very invisible & very upset. I walked out ...& drove home 45 minutes with a lot to think about...Very Disgusting Service very upsetting