Darwin Veterinary Hospital

We were unfortunately forced into using this vet service as they were the on call vet when our dog was poisoned.

Emergency vet treatment was delayed because they “need $500 prior to starting working on him”.

They were unable to establish an IV line, therefore our boy was unsaveable - but died alone because they didn’t allow us into the room with him.

They then charged us for medications that were “attempted to be used” - there was no IV line established, but still happily charged us for UNTOUCHED medications.

When we went in to see him the next day to say our goodbyes, we had to ask 3 times, we were sushed into a corner on the first, then rushed into a consultation room to discuss options the second, then made to pay the outstanding bill the third, which is when we became emotionally distressed & then got told to “stop being aggressive” & the vet then treated to “cancel the autopsy”.

We got charged”overnight care fees” for our deceased dog.

We got charged another consultation fee for attending the next day to tell them how we wanted to proceed with the “disposal” of our dogs body - we had to explain to the vet that he was our family & wasn’t being “disposed”.



Not to mention, the autopsy itself cost $150 per animal, but with the mark up of “admin fees” from this vet the total is $395 per animal.



Would encourage anyone, if you have the option to, choose ANOTHER vet service. This service is money hungry, they don’t care about the animal or the family of the animal. I am 1000% certain had our usual vet service been open on this particular weekend our boy would not have died alone.

Always a pleasant experience when i visit.