Map
About Us
Products and Services
Additional Locations
FAQs
We are a full-service business centre offering a wide range of technologies & servicing arrangements.
Our service offerings can be used across all departments including the following:
PAYG - Pay As You Go, is a flat rate service that is billed by the hour, call-out fees may be incurred.
PPSL - Premium Partner Support Light offers clients a one-off opportunity to purchase 5 hours of regressively billed hours at our lowest rate & receive an additional 3 hours of time to be used for their site audit.
PPS10/20 - Premium Partner Support 10/20 gives clients the opportunity to purchase 10 or 20 hours of support to be regressively billed. PPS clients are exempt from call-out fees & receive bonus-monitoring hours. PPS-NFP10/20 - Premium Partner Support - Not For Profit 10/20 has most of the features of the above with restricted "after hours" access & a lower billing rate.
SLA - Service Level Agreements are created client by client and can offer any level of service and can include or exclude any office service or equipment. iAssist SLAs are calculated using industry stats provided by the Gartner group. iAssist SLAs are renewed 3 monthly & pricing dynamically changes to meet the company’s growth or shrinkage.
24hr Emergency Service, Open Monday - Friday
Corporate Events, Exhibitions, Promotions, Seminars, Trade Shows
3G, Cable Internet, Internet, Satellite Network, Telstra Next Gen
Adware Removal, Backups, Customising, Diagnostics, Disaster Recovery, Firewalls and Anti-Virus Protection, Hard Drive Upgrades, Installations, On-Site Services, Programming, Purchasing Advice, RAM Upgrades, Recycling, Refilling, Refurbishing, Server 2003 Upgrades, Spyware Removal, Technical Support, Uninterrupted Power Supply, Upgrades, Virus Protection, Virus Removal, Voice Over IP
3Com, Acer, AMD, Apple, Apple iPad, Apple iPad Mini, ASUS, Belkin, Brother, Canon, Cisco, Citrix, Compaq, Compucon, D-Link, Dell, Elite, Epson, Fuji Xerox, Fujitsu, Gateway, Gigabyte, Hallmark, Hewlett-Packard, Hitachi, IBM, Imation, Intel, Iomega, Ipex, iPod, Kyocera, LaCie, Lanier, Lexmark, LG, Maxell, Maxtor, Microsoft, Minolta, Mitac, Mitsubishi, NEC, Netgear, OKI, Optima, Packard Bell, Panasonic, Quantum, RAID Computer Systems, Ricoh, Samsung, Seagate, Sharp, Sony, Telstra ASDL, Telstra Next G, Toshiba, TP-Link, Trend Micro, ViewSonic, Western Digital, Wyse, Xerox
Adapters, ADSL Modems, Anti Spyware, Cable Modems, Commercial, Consumables, Data Migration, Data Recovery, Desktops, Firewalls, Free Virus Software, Green Computing, Hard Disks, Hubs, Industrial, IT Systems, Laptop Batteries, Laptops, Laser Printers, Mobile Technicians, Modems, Monitors, Network Cables, Network Components, Networking, Networks, Operating Systems, Patch Panels, PCs, PDAs, Peripherals, Printers, Residential, Routers, Scanners, Servers, Spare Parts, Switches, Tablets, Tape Drives, Time and Attendance Systems, VPN, Websites, Wide Format Printers, Windows 2000, Windows 95, Windows 98, Windows ME, Windows Vista, Windows XP, Wireless Networks
1hr Service, 24hr Turnaround, A Grade, Accounts, Accredited, After Hours Service, Australian Operated, Australian Owned, Blue Card, By Appointment, CCN, Certified, Consultations, Delivery, Drop Off, Emergency Services, Evaluations, Factory Authorised, Family Operated, Family Owned, Financing, Fixed Pricing, Free Quotes, Free Service, GITC, Government Contracts, Government Endorsed, Guaranteed, Hire Purchase, Home Service, Home Visits, Hourly Rates, Inspections, Insurance Accepted, Insurance Claims, Insured, Interest Free, Leasing, Licensed, Locally Operated, Locally Owned, Loyalty Programs, Maintenance Contracts, Manager On-site, Mobile Service, Office Service, Office Visits, Owner Operated, Pay As You Go, Pick-up, Quotes, Registered, Remote Service, Same Day Service, Service Contracts, Standards Australia, Trade-ins, Warranties
Home Security Business, Digital TV Reception, Computer Upgrades, Bookkeeping Services, CCTV Specialists, Wireless Testing, CCTV & TV Antenna, NBN Installation, Computer Sales, Xero Advisor, Data Recovery, Home And Business Download, Support Remote, Computer Repair, Phone Systems, Free Desk & Web Hosting, MYOB Support, Home Computers, Wireless Networking, Communications, Xerox, Office Computers, Registered Bas Agent, Wireless Installation, Business Support, Information Technology & Telecommunication, Server Management, SIP, TV Antenna, MYOB Medium, XERO Training, Networking, Home Business Solution, Network Management, Computer Service, Home IT Business, Data Cabling, Remote Support, Computer Security, MYOB Certified Consultant, BAS Preparation, MYOB, MYOB Training, Services Accounting, Bookkeeping, Profit First & Bookkeeper, NBN Repair, Computer Support, Computer Repairs, BAS Lodgement
Yes, we do house calls in Rockhampton, Gracemere, Mount Morgan, Parkhurst and Yeppoon.
Yes, iAssist has several levels of warranty. We have manufacturer’s warranty and iAssist warranty. iAssist warranty covers all works performed by iAssist for 14 days after work is invoiced.
Yes, we service all demographics as home, business, government, not for profit and enterprise.
In most cases, we can be there the same day; however, in busy times, we will keep you informed and work with you to provide a fast efficient service.
