Game Dude

sold me items, i paid for items. 3 days later im told they are out of stock and price has rissen. i need to send more money to get my items. very rude and bad business

If i could give a lower rating i would.
Quited a price, quote nearly doubled by the end of it. Im guessing to cover some of the costs of paying whatever under qualified worker to sped two week to (solder two power supplies togther to boot at the same, install windows and make 4 video cards run. I even had to explain that they had to be slaves to run) in total $530 for this. System was prebuilt they just had to install op system and get ot to run. Staff lied, never provided written quotes in qld. Very rude and unwilling to resolve customer concerns.

Horrendous joke of an excuse for customer service! Manager and staff tell you the complete opposite of what the manufacturer tells you and they arent prepared to lift a finger to show the slightest amount of decency towards you.

Purchased a Samsung monitor that had a hardware issue with it that I was told was a common problem with that particular model. Attempted to return the monitor to GameDude who told me to call Samsung and that the process was told by Gamedude that that the retailer does not handle warranties within 12 months of purchase. Called Samsung on the spot who told me entirely the opposite of what I was told by Gamedude staff. Samsung told me to leave the monitor with the retailer and that this was the normal process. I insisted on leaving the monitor there on that advice from Samsung.

The next day the manager of Gamedude told me they would not handle the monitor at all and was completely rude, he told me that it was impossible for them to process a warranty claim (A COMPLETE LIE!). I called Samsung again and told them the situation and they were concerned that a retailer selling their products would behave in such a way. Samsung then called GameDude to reiterate that they could in fact handle a warranty claim and that this was the normal process.
Samsung however, offered Gamedude a compromise where they would simply drop the monitor off at Australia Post (which is basically a block or two away from Gamedude) and that they would handle it, but they even refused this. I called Gamedude just again to really hear from them that they wouldnt even drop the monitor off around the corner to be done with it and the manager Nate was completely callous and not prepared to lift a finger at all. I dont have a car and had to borrow one just to drop the monitor off in the first place. So i thought his attitude was disgusting.
What a complete joke and a disgusting company. They had every opportunity to deal with this in a matter that was agreeable but didn't.

I was building my first computer and needed parts for my project, I was recommended by a friend to visit Gamedude computers for some of the parts I was sourcing.
I was as well unsure if the parts I seeking were suitable for the computer I was building.
There staff was very friendly and their knowledge in computers amazing, the parts they had in stock and their skill in computer parts help me complete the computer I was building. Simply awesome.