Neptunes Pool Care
30 Years
in Business
1 Year with
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About Us
Newest And Latest Technology Equipment Available
- Authorised Service & Warranty Agents
- Family Owned Fully Independent Business
- Latest Water Testing Technology
- Qualified Technicians
- Repair And Service
- General Info
Our pool stores carry the largest range of in-stock chemicals, new equipment and parts.
Neptunes Pool Care is your local fully independent pool and spa supplies and service business, based on the northside of Brisbane, which has been operating since 1996. Our 3 pool shops are located in Kallangur, Morayfield and Redcliffe and we service our many customers in surrounding suburbs from the north in Wamuran and Bribie Island to the south in Aspley and west to Warner.
Our pool stores carry the largest range of in-stock chemicals, new equipment and parts on the northside of Brisbane. All our shops offer free professional water testing with the latest water testing technology and computer analysis software. Also our three locations gives us great bulk purchasing power and we are rarely beaten on price for quality pool and spa equipment. We are open 7 days a week to be able to meet all your swimming pool & spa needs. Come on in to our Kallangur, Morayfield or Redcliffe stores to get your water tested today. We have all of the chemicals required in stock!!
Not only do we sell and install all the newest and latest technology equipment available in the swimming pool & spa industry, but we also repair and service existing equipment. We also offer a full range of infield pool and spa cleaning and servicing options no matter whether you need a one off service or would like to engage us on a regular service schedule. We operate in the Moreton Shire (including Pine Rivers, Caboolture and Redcliffe areas) as well as many surrounding suburbs to the north of Brisbane City.
Our fully equipped workshop can repair all forms of pool equipment including pumps, chlorinators, chemical dosers & controllers, suction and robotic cleaners, blowers, air switches, heaters, in-floor valves and many more items. Our in-field service can perform these services and more: One off and regular pool servicing All pool & spa equipment sales, installations and repairs Green pool clean ups Sand & glass filter media changes Filtration system relocations Broken pipe and plumbing repairs Pool handovers (we show you how to use your pool)General fault finding and repairs Pre-purchase equipment inspections In-floor cleaning system repairs and parts ( Caretaker 99, Paramount PCC-2000, Quickclean )
- Accreditations
Aqualtic ElementsSpa Electrics- Email Business
- Established
- 1996
- ABN
- 61 401 317 234
- Ownership
- Locally Owned
- Service Notes
- Open 7 Days A Week
- Free Estimates
- Yes
- Other Link
- Categories
- Commercial
- Yes
- Keywords
- Automatic Pool Cleaners, Chemical Dosers, Chlorinator Repairs, Controllers, Dolphin Robotic Pool Cleaner, Family Owned, Free Water Testing, Fully Independent Business, Hassle Free, In-Stock Chemicals, Maintenance, Pool & Spa Lights, Pool Blankets, Pool Filters, Pool Heaters, Pool Pump, Pool Pumps, Pool Service, Professional Water Testing, Qualified Technicians, Quality Pool, Saltwater Chlorinators, Spa Equipment, Spa Needs
FAQs
How can I tell if my pool is leaking?
As a guide, pools in SEQ can lose up to 3" of water per week in peak summers due to evaporation. If you are losing more, we would advise that you perform a "bucket test" to confirm.
My pool pump is noisy, what could be wrong with it?
It is most likely one of two things. It is either debris in the front impeller area of the pump or it is damaged/worn bearing. In either case, it should be inspected by a professional to prevent further damage, we can assist you with this.
How can I check if my Saltwater Chlorinator is working?
Most chlorinators have either an analogue meter or a digital display which tells you how well they are working. Essentially, if you turn up the output control to 100%, you should find that it reaches the maximum on the meter or display/leads with no error message. There should also be a white cloud visible from the electrode as the water passes over it. If this is not the case, you should contact us for further advice.
How often should I change my cartridge filter element?
The first sign of a worn cartridge element will be building pressure on the gauge and not lasting between monthly cleans. They block up at a microscopic level and need replacing generally every 3-5 years. If there is a split in the fabric or moulded ends, then they should be replaced immediately.
My pool pump won't prime?
There are many reasons why this might be the case. Check the basics like pool water level, baskets clean, pump lid and O-ring condition.
What pool cleaner is best for my pool?
We sell many different automatic cleaners including suction, pressure and robotic. We can advise on the best cleaner to suit your pool and your budget. Give our friendly store staff a call.
Is tank water alright to top up my pool with?
Wherever possible, we would recommend that you top up with town water instead of tank water. Town water has been chemically treated and sanitised and is generally close to your pool waters required chemistry levels. Tank water may contain high levels of phosphates, from decomposing leaf matter in gutters, as well as other contaminants that may affect your pool water quality and balance.
Do you sell liquid pool chlorine?
Yes, we have bulk tanks in our stores and sell pre-packaged drums as well as a filling service for our customers into their approved containers. Approved containers must meet Queensland guidelines for dangerous goods containers, contact us for advice, if not sure.
What is the correct water level in my pool?
You should aim to have your water level at no less than half way up the skimmer box mouth opening into the pool.