Charlotte Peterswald Property Management

How secure will my property be?

All viewings of properties are done by appointment only. We do not hand out keys for potential tenants to look through the property unsupervised. We personally accompany all potential tenants, which ensures the utmost security and helps us to sell the best features of your property to the best tenant. We can also offer an open to view inspection on a Saturday to help maximise the exposure of your property, but only if the property is vacant and if you are comfortable with this idea.

Can you pay expenses on my behalf?

As a part of our service, we are able to make payments for the following on your behalf: council rates, water rates, land tax (where applicable), creditor accounts (for repairs and maintenance carried out), payments into mortgage accounts, body corporate levies, insurance, special requests & any maintenance costs.

How can I obtain a rental appraisal?

If possible, we will meet you at your property, so that you can show us any particular features or maintenance issues. After inspecting the property, we will forward a detailed report. Our aim is to get the best possible rent for your property in the quickest timeframe. We achieve this by our realistic approach to an achievable rent. We don't offer inflated rental amounts just to gain your business, there are no winners when the property remains vacant for weeks in the end.

What insurance policies do I need?

No matter how meticulous the screening and selection process, problems can still occur. The best people can do the wrong thing when faced with changes in circumstances such as job loss or family breakdown. Landlord policies provide coverage against loss of rent and malicious damage to building and contents. A number of companies offer excellent landlord policies, please ask us for more details and brochures.

How are rental payments collected?

Our method of rent payment from tenants is by direct debit from the tenant's bank account. This is controlled from our office & collecting the rent from the tenant's bank account on the day the tenant nominates. This is at no cost to the tenant and most tenants welcome it as a simple and effective way of paying rent. It also obviously cuts back on any likelihood of rent arrears. Tenants are required to pay rent fortnightly in advance, although some may opt to pay monthly.

What if we have any further questions?

Please do not hesitate to contact the office.

How do we market your property?

This is the most important aspect of successfully leasing your property. Through our extensive advertising networks, Charlotte Peterswald Property Management is able to expose your property to as many prospective tenants as possible.