Electrical appliances are generally stocked by department stores, specialist retailers, and electrical stores, and some are often classified as ‘white goods’. When purchasing electrical appliances, specialty retailers are different to department stores as the specialty retailer sells only select electrical items and typically will have on hand trained staff with good knowledge of the electrical appliances being sold and brand options.
In addition to offering product advice, electrical appliance retailers may demonstrate the functions and best use of electrical appliances, and provide assistance with warranties and complementary product parts. Electrical appliance retailers also will be able to provide assistance with recommending a repair service for faulty electrical appliances. Electrical appliance retailers may specialise in or stock audio, video, camera and other home and entertainment products. They may also stock major kitchen, laundry and other large and smaller electrical appliances including washing machines, dryers, refrigerators, freezers, vacuum cleaners, heaters, air conditioners, BBQs, ovens, toasters, kettles, irons and computers.
There are many makes, models and brands of electrical appliances on the market and a retailer will be best able to offer customers a wide range of top brands, delivery services and competitive prices. They may also offer advice about buying environmentally sound electrical appliances, and energy ratings. Electrical appliances sold in Australia must reach a high standard of product safety. Household electrical appliances must usually have a certificate of approval before they may be sold, and the item must be marked correctly to indicate this approval.