WCG Electrical
18 Years
in Business
5 Years with
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About Us
Illawarra's Largest Integrated Security Provider
- 24/7 Service And Monitoring
- Australian Owned And Operated Company
- Comprehensive Security Solutions Provider
- Fast Response
- Highly Skilled And Trained Guards
- Licensed
- Over 30 years Of Combined Industry Experience
- Part Of A Larger Group, End To End Service
- Quality Installation
- Security Systems Services Available
- General Info
We offer a range of security services all under one roof. We safeguard your business 24/7 with our security management solutions.
Established in 2009 and located in the heart of the Illawarra, WCG Security is an Australian Owned and Operated Security company that recognises the need for a local security provider to provide efficient, cost-effective and modern security solutions that address our clients’ residential and commercial needs.
When you need any kind of security system or support anywhere in Unanderra or the surrounding regions, your best choice is WCG Security, previously Wollongong City Security. We were established in 2009 and have been providing award-winning services to the people of the area for over12 years. As a local security solutions provider, we know and understand people’s needs better than anyone else. Our experience and skills make us the most trusted and reliable company for all kinds of security needs of the people.
Our range of services is diverse and includes the provision of guards and patrol, security installations, CCTV and alarm systems as well as24/7 alarm monitoring. We serve clients from across a wide array of industries like education, government, critical infrastructure, health services, retail, maritime, commercial concerns and events. We have clients like the Wollongong Private Hospital, Colliers International, NSW Government, Housing Trust, etc. Whether you are a global or local client, we will look after your needs with equal care.
With over 20 awards in our belt, WCG Security has become a market leader in the field of security. We are known for the quality of our services and customer care. An advantage of choosing us is that all your security requirements will be met under one roof, so you don’t have to keep looking for different people to solve your different needs. Whether you are looking to secure a residential, commercial, industrial or public property, we will thoroughly assess the situation and provide the perfect solution for it. Call us to know more.
- Accreditations
Licence Number 315224C- General Manager
- Payment method
- visa, cheque, mastercard, debit, eft, cash
- Established
- 2008
- ABN
- 50 137 860 818
- ACN
- 137 860 818
- Staff
- 21-50
- Service Notes
- 24 hours per day, 365 days per year!
- Other Links
- Other Emails
- Categories
- Licenses
- Legal ID: Master Licence No 410014659
- Commercial
- Yes
- Keywords
- Access Control, Access Control Systems Wollongong, Access Control Wollongong, After Hours Phone Service, After Hours Phone Service Wollongong, After Hours Services, Alarm Monitoring, Alarm Monitoring Wollongong, Alarm Responses, Alarm Responses Wollongong, Alarm Systems Wollongong, Alarms Wollongong, Back to Base Monitoring, Back to Base Monitoring Wollongong, CCTV, CCTV Systems Wollongong, CCTV Wollongong, Cash Escort Wollongong, Cash Escorts, Cash in transit, Cash in transit Wollongong, Construction Security, Control Room, Control Room Wollongong, Domestic Industrial & Commercial Security, Fire Alarms, Guards Wollongong, Home Security Wollongong, Intercom Systems Wollongong, Intercoms, Intercoms Wollongong, Intruder Alarms, Intruder Alarms Wollongong, Medical Alarm, Mobile Patrols, Mobile Patrols Wollongong, Security, Security Alarms, Security Alarms Wollongong, Security Cameras, Security Cameras Wollongong, Security Guards, Security Guards Wollongong, Security Mobile Patrols, Security Officer, Security Patrols, Security Technicians, Security Wollongong, Smoke Alarms, Technicians Wollongong, commercial & industrial, data & communications, electrical contractors, emergency electrician, new homes & renovations, residential, solar
FAQs
Are you Licensed?
All of our Electricians are licensed, insured and qualified for the job, ensuring the job meets safety standards.
Do you sell wireless alarm systems?
All our alarms have the ability to be hard wired or wireless or even a combination of both. Whether you have constricted space or concrete sections throughout your premises our wireless detectors and other devices are a great way to ensure they get secured.
What kind of training and experience do your guards have?
All security guards employed by WCG Security are fully qualified and licensed as per the Security Industry Act 1998. All of our security guards must also hold a current Senior First Aid Certificates. WCG Security invests heavily in our guard's training, certification and development. All guards are trained in identifying risks and hazards and ensuring these risks are assessed, controlled or minimised.
Are there any contracts?
No, we have no fixed term contracts, however, if you require one it is optional. If you wish to have your system monitored, we can provide all levels of alarm monitoring at competitive prices with no minimum term contracts to sign. Ask us about our various options.
Is your company licensed and do you have public liability?
WCG Security is Master Licensed and in compliance with all statutory regulations. Our Master Licence number is 410 014 659. We understand that accidents happen sometimes and we're always prepared for that. We have $20,000,000 of liability insurance to cover all incidentals and to give you the true peace of mind you deserve. If you wish to see a copy, just let us know. We will be happy to provide the details upon request.
Does WCG Security provide warranty on products and installation?
WCG Security only uses quality equipment and all work is performed within Australian Standards AS 2201.1, 3, 4. Our products come with manufacturer's warranty from 12 months to 3 years. WCG Security's labour comes with a 12-month warranty which is installed by fully licensed technicians. Some of the brands WCG Security utilize are Bosch, Samsung, Panasonic, Hills, Honeywell, Kokom, Challenger, Tecom, DSC, Crow etc.
Can my alarm system monitor a smoke alarm?
We are able to monitor smoke detectors. We are then able to notify the nominated key holder or emergency services should the need arise (A telephone call will be made to the property in the first instance to check for false alerts).
Do you sell, install or provide support for CCTV or alarm systems for residential properties?
We design security solutions that help protect you against intrusions, robberies and other security threats. WCG Security installs home and business alarm systems that will comply with your insurance company's requirements and may even lower premiums. All WCG Security systems are designed to be easy to operate and provide comprehensive intrusion detection and protection.
Can I set certain areas of my property?
With the programmable control panel, we use, you are able to specify certain areas to be alarmed. For instance, if you have a two storey property and would like the downstairs secured overnight whilst you sleep upstairs, this can all be programmed for ease of use with the keypad.
Can I have pets and still arm my alarm system?
Yes, with modern pet sensitive motion sensors (Tritech detectors), you can secure your home in the knowledge that your pets can roam throughout your home/business.
Will my alarm continue to work if my power goes off?
Your alarm system has a backup battery and will still operate as normal. Our control room will be aware that there has been a mains failure and will do an area check to establish if the power is out in your district. If yours is an isolated case, they will contact the key holder if the power has not restored within the hour or your designated response person to see why there is a power failure.
Reviews
07/23/2024
The products I received are NOT the products listed in the quoting document, and the customer service is horrible. All they do is tell you someone is working on it and make you wait. It has been a horrible waste of my time to go with their so-called professional services. My issue is still unresolved after 6+ months of communication.
I would not recommend their services to anyone. I spent $7k+ and did not receive the latest CCTV system with the AI features I expected. Instead, I got a CCTV system with limited feature only and a non-usable alarm system. Now, I have to pay additional out of pocket to get an alternative provider to fix their mess!
One thing they do best is hide information from you and blame you for everything that isn't working.
If you still want to go with them based on all the good reviews they have, I have a few last words:
1. Question everything during the quoting stage. All the good things you see in the brochure are not what you are purchasing.
2. Make sure you ask plenty of "how-to" questions during the installation stage. They will not turn on features for you unless you ask, and you are not allowed to turn them on yourself.
3. On the installation date, double-check and triple-check that every item listed in the quoting documentation is actually what you receive, down to the model number.
You will need to have good knowledge and be a professional in the security area to battle with them. If you don’t think you have this knowledge, then good luck trying to claim any warranty or receive any services after the installation date.
12/10/2021
The boys are WCG Group are the best in the biz, they came out to my house in Shellharbour to fit a home surveillance system with CCTV and alarms so i could remotely access my security cameras on the go. I would highly recommend them, their professionalism and communication was unmatched.
12/02/2021
The electrical installation done by WCG Electrical for my solar panels on my roof was very professional work and I would highly recommend for anybody needing electrical work in the area
02/10/2021
I would like to give Wollongong City Electrical a big shout out for their outstanding efforts and service's. Despite their busy schedule they are always willing to make time to fit us in and help us with any of our request. Their electricians are professional, well presented and helpful. I highly recommend Wollongong City Electrical for any of your electrical needs, they're efficient, generous and very helpful! Thank you once again, we will definitely be calling you again!!
02/10/2021
They came at 3 different occasions for a very reasonable price. They upgraded my home with LED down-lights and oysters, fixed a cut NBN cable due to the whipper snipper as well as running an internet cable to the granny flat.
https://www.facebook.com/Wollongong-City-Security-290664047801553/