Auspower Forest and Garden

Im a local contractor in the area of bayswater. I just wanted to take the time to show my appreciation on what a great service Rob at auspower provides. He has got me out of some tricky situations with machines having problems ect and has always offered a solution to get me out of trouble. Long term customer. 10/10 would recommend.

-Chris

Would give zero stars if I could. Don’t bother with this place. I left a mower for a quote four weeks ago. Heard nothing so I rang a couple of times to be told “we haven’t had a chance to look at it yet, it usually takes at least three weeks, it’s like that everywhere”. I wasn’t told that when I dropped it off. Fed up waiting, today I rang them to tell them I was going to pick up the mower. “It’s not ready yet.” was the curt response. I told them that was why I was picking it up. When I got there, I was told to go around to the back lane way where my mower was waiting. I drove around, and no-one came out, or offered to help me load it into my car. I’m no invalid but these things are heavy and it would have been polite to offer to help. I could have gone off with any of several mowers they had there. Obviously they didn’t want my business. That’s fine, but just tell me, rather than wasting my time for a month. All I wanted was a quote, not a rebuild of the Concorde. Not sure how you stay in business with that sort of dismissive attitude.

Rob was friendly on the phone and prepared to give valuable advice and time. When I then took a faulty carby to the shop for further advice, it was obvious he knew his stuff and again, was prepared to give friendly advice and time and he sold me the right parts I needed. It is hard to find a shop like this - highly recommended.

Excellent, honest owners like this make our businesses prosper and our economy healthy.

Robert Spada is MR AWESOME !!!!!

He is an experienced mechanic, knowledgeable, and extremely proactive and efficient. I would recommend this place to anyone looking genuine service, and new lawn care equipment. He services and rebuilds engines, sharpens anything, is dynamic and fixes anything mechanical.

His business is just excellent. Amazing prices and true blue service, and he cleans it all before the pick up.

He will not hesitate to tell you what is wrong with your equipment, based on your comments. He realizes that most of us do not know how to fix them nor understand the problem. He is simply the problem solver. His knowledge and understanding of our needs is unbelievable. I just highly recommend the guy.

Always helpful and friendly. I feel very very comfortable with his advice and telling you what your options are so you can make an informed decision before buying. He just does what needs to be done with a minimum of fuss. The BIG thing is the level of after service CARE for his customer.

Straightforward, transparent, and reasonable.

As a small business owner myself, I greatly appreciate not only his knowledge and his courtesy, but he is genuine and an absolute valuable cog in my business.

Well done Rob for just being MR AWESOME!!!!!