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What rights do passengers have when travelling in a taxi?
Taxis - as a form of public transport - operate under the auspices of the transportation department in each state and territory. Therefore some of the finer details of passenger rights may vary from state to state, however, in the main passengers across Australia will have a similar set of rights when travelling in a taxi.
How can I make sure a taxi arrives on time?
The best way to make sure your taxi arrives on time is to call or book with enough time to spare and to make sure you give accurate and careful instructions about your pickup address. With the advent of the internet and - more recently - smart phones, getting a taxi to arrive on time is even easier.
What are the laws on child restraints in taxis?
If you are planning to catch a taxi and you have children with you - what do you do? Do you know what the law is regarding child restraints in taxis? In the states and territories of Australia, the laws on child restraints in taxis are predominantly the same as the laws for child restraints in all other vehicles. As a national initiative most states have recently updated their legislation to bring private and taxi vehicle laws into alignment in this respect, and also to bring alignment nationally.
What arrangements are there for taxi services for people travelling in wheelchairs?
Across Australia, the appropriate state or territory taxi industry body is responsible for ensuring that taxis are accessible to all members of the community, including people with a disability.
What happens if the taxi meter is not functioning properly?
Whilst the legislation covering the operation of taxis may differ slightly between Australian states and territories, in most cases the laws are generally the same. One of the singular things which defines a taxi is the presence of a taxi meter. For a taxi to operate it must have a meter and the meter must be working.
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