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Reviews

Tony M.

12/05/2016

After having 4 tattoo removal sessions with a different company I decided to have 2 sessions at Silk Laser Rundle Mall after being told by them that their laser was much better then the one used on me previously I decided to give them a try. First red flag was that both appointments where incorrectly booked and they had to contact me each time with new appointment dates/times. The first session I was charged $300 while the next time I was charged $150. This was because the first person beleived it was over the $150 size but when I had the second session i was charged $150 as they beleived it was the small size. I queried with the girls at reception why I was charged two different amounts but they could not answer why and was not willing to look into it. At my second session I asked to see the before photo which was taken and was advised she could not locate it and then checked with reception, they also could not locate it and said to contact them in a few weeks after someone returns from leave. I rang and emailled them about the before photo and they did not get back to me. Since I can not compare the before and after photos I can not say if the two sessions made any difference at all. While the ladies there are quite friendly, the administration side is quite poor. I would definately not recommend them for Tattoo removal, go somewhere else!