Y & J Cleaning Services Pty Ltd

AVOID THIS BUSINESS is my recommendation. I recently paid for an end of lease carpet clean. The price I was quoted was 20% higher than other similar businesses, but the salesperson convinced me they had specialist equipment which warranted the extra.

The carpets were not overly soiled. The rep arrived over an hour after the appointment time, and was only in attendance for around 45 minutes max (4 rooms). He did not vacuum the carpets at all before starting steam clean. There were still marks visible after the carpet clean, which he said just wouldnt clean off. Previous carpet cleaners had cleaned these carpets with similar (or heavier) soil level before with absolutely no issue.

Landlord and real estate agent accused me of not having cleaned the carpets at all at the final inspection - I produced the receipt but they insisted I get it cleaned again with a reputable company. So I had to pay AGAIN to get it cleaned. When I contacted PC&UCS, they were uninterested.

WARNING - IF YOU NEED YOUR CARPETS ACTUALLY CLEANED, LOOK ELSEWHERE AND SAVE SOME MONEY WHILE YOURE AT IT.