Citylife Furniture

Excellent to buy bed and furniture from here. Fair prices and quality work. Great service and honest people. I'm recommending to my family and friends.

Excellent to buy bed and furniture from here. Fair prices and quality work. Great service and honest people. I'm recommending to my family and friends.

We bought a queen bed and a mattress there. The mattress got broken after 4 months. We weren’t at home for 8 weeks, so we only used it for 2 months until we noticed the issue. The store claims to offer a one-year warranty. We called them, and they asked to provide photos of the damage. I sent them the photos. I haven’t heard back from the store since then and called them myself after 3 weeks. They said they showed the photos to their manufacturer who said it’s a physical damage and they are not going to do anything about it. He also added “you bought it cheaply”, and I asked him if it means it’s ok for this mattress to get broken after only 4 months. I explained that we haven’t done any damage to the mattress. They store guy was quite unfriendly and said that even if they provide refund/replacement, I would have to deliver the item to the store at my expense. He promised to go back to the manufacturer and call me back in a few days. He never called me back, so I called him myself after one week. He said his manufacturer claims it’s a physical damage and they are not going to replace or refund it. Again, I explained there was no damage done to the item. He said I am telling lies. He was very rude and kept referring to his manufacturer. This shop refused to provide any help with their faulty item. They claim to provide warranty but they do not honour this warranty, so it’s useless. I am sad such retailers can get away with selling their products here. I definitely won’t buy anything else from this store and would not recommend them to anyone.

Good Value price for bed and mattress combo, highly recommend it.

Quick delivery. Great value prices for bed & mattress combo deals

Very Fast response, Quality products & Free Delivery.