About Uschevron down
Email
Payment method
diners club, mastercard, visa, eft, cash, amex
Established
1987
ABN
99 088 312 949
Staff
1-10
AKA

Dunyazad Lebanese Restaurant

Service Notes
Open For Dinners Only, Lunch Can be Arranged For Functions And Occasions.
Category

Reviews

Mina

05/09/2025

You will ruin your night, bad service, bad staff, do nit try this restaurant

Worst service you will ever see.

Never go there to experience very upsetting and angry feelings and ruin your nights by trying to eat at this restaurant.

Beware, you will lose your temper there because of these waiters and service.



Tonight 9-5-2025,

We arrived (two people) at the restaurant at 6.30 - 6.40 pm. Ordered our food starters, drinks, and main dishes.

Starters came first with our drinks. We finished them and waited for about 20-25 mins for our main dishes to come. They never came, and when we called one of the waiters to complain, after all the apologies from them, only one main dish came at 7.40 pm. We waited for about 10 more mins for the second one to come, which never came.

We did eat our dinner, our drinks became warm after all thay long time waiting, our night was ruined because of some arrogant bad service.



So, I went to complain to the manager. They told us there is no manager tonight. So, I told the waiters that we would pay only for starters' dishes and drinks we would not pay for the rest of the food that never came. They wanted us to pay for everything and offered to take it away with us.

I got really angry about the service. They obviously forgot our food or gave it to other tables. The service is zero. The way of waiters dealt with us is very bad and ridiculous as if we are supposed to eat one main dish and the other person with me should wait and look at me while eating my main dish.

The waiter looked at me as if I was some kind of garbage for asking not to pay for food that never came and wanted me to pay for everything. As I was getting angry, he removed the main dishes of the receipt, and I paid only for the items we ate.



I am the one who told the waiters there that I will be the reason to shut this restaurant down by telling everyone around me about it.