Innisfail Courier Express - ICE

Not happy,, We have a gated property,, two phone numbers on the gate for access... Ice Courier Rang the mobile number which did not answer but did not ring the home phone number.. I was at home to collect a signature parcel had I been phoned. Now I am supposed to chase up and collect my own parcel at another collection point.. If I wasn't available I would have nothing to complain about,,, Very Annoying