Balloons in Bowral

Unfortunately, I had a very disappointing experience with this company. I placed an order well in advance for a friend’s 30th birthday, just two large number balloons, and paid an additional $15 delivery fee to have them sent directly to the venue. I confirmed both the venue and delivery time ahead of the day.

When the delivery window passed, the balloons were nowhere to be found. The venue staff checked all areas and confirmed nothing had been delivered. These were large number balloons that would have been hard to miss.

I contacted the company and was told the balloons had been “shipped,” but they were suddenly unable to reach the driver for the rest of the day. No solution or alternative was offered, and the matter was essentially left unresolved.

I requested a refund, which they agreed to process. However, it has now been two weeks, and the only updates I receive are when I chase them myself, always the same vague response of “we’ll follow this up for you.”

I am extremely disappointed. While the Google reviews appear positive, after further searching I have found that other customers have had similar issues. I am still waiting for my refund. It was a lot of money to spend on two balloons and delivery that never arrived.

Thank you so much guys for our beautiful Balloon garland. It made our party that so much brighter. We will be back next year.

Thanks so much team you did a brilliant job. Our wedding backdrop was awesome. You made our day even brighter.

Balloons in Bowral did our balloon garland for our corporate event. It was stunning. Thank you so much.

Thank you so much guys we had a great experience putting up our beautiful balloon garland. Ontime and so helpful on the day. Just what Bowral needs.

This is a scam business. I paid for the services of this company for an event. They cancelled the day of stating a family emergency. I have now not received a refund as promised despite multiple attempts. I have subsequently found multiple reviews stating the same despite them being not immediately visible previously. I have reported the business to fair trading and the police fraud unit.

Thanks for the beautiful balloons. If we are ever in the highlands again we will surely be using you for our next event. Awesome thanks D

We used Balloons in Bowral for a wedding set up and the balloons were amazing. We will def be back again thanks so much team for your great work.

I paid for a balloon arch and shimmer wall that was never provided due to a “flood” on the day the service was meant to be provided. It has now been over a month, they are screening my calls and I am having to contact NSW fair trading to try to get a refund. Do not use.

We used Balloons In Bowral for our 40th Birthday ! Absolutely amazing. The team was so easy to deal with and nothing was a issue - I will be using you again next year - Thanks so much