Queensland Ombudsman

I was encouraged to escalate my complaint to the Queensland Ombudsman. When I did as told, I found Ombudsman staff to be uncooperative and dismissive despite being presented with substantial evidence suggesting the initial decision was wrong. The complaints process dramatically worsened my original matter and, after waiting a month, the Ombudsman refused to investigate. I wish I never contacted the Ombudsman because it only made things worse.

My communal reputation was completely ruined after I complained to the Queensland Ombudsman about my local council. Council began neglecting services to public property I regularly use, enforcing much stricter entry rules, making counter complaints about me to other community members, and finally pulled my favourite activity from their official program book. Ombudsman staff did not care about the sacrifices I made to uphold my civic duty to report maladministration, and disregarded valid evidence I provided to support my claims. Once I realised I had completely lost, I did the only thing I could to salvage the last of my wrecked reputation – withdraw my complaint. I wish I knew reprisals would happen. I also wish I never contacted the Ombudsman and will make sure I never, ever repeat this mistake again ...