Reactive Plumbing & Electrical Burleigh Heads
13 Years
in Business
1 Year with
Yellow Pages
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About Us
Professional, Reliable, Friendly, On Time Reactive Plumbing & Drainage
- Delightful service, or you get a gift card ($150)
- We clean up, or we pay for the cleaner ($150 max)
- We're friendly, or you get a gift card ($150)
- We're on time, or you get $10/min ($150 max)
- We're polite, or you get a gift card ($150)
- General Info
We provide a responsive, reliable, professional service, to clients who value a premium customer experience above all else.
Our family-owned business started out in 2013 primarily working with strata management companies, and property managers. It was a small business that has grown from a guy in a truck running his business from home to the well-oiled professional plumbing and electrical business you see today.
We now focus on residential plumbing and electrical maintenance with a team of over 50 people. Craig likes our "prompt service" "Hi Jackson, Thanks for the great and prompt service that you provided on Friday 31st March. My last two experiences with plumbing companies were not that pleasant but I'll give you 10 out of 10 and will certainly use Reactive Plumbing in the future. Thanks and regards" Craig Watkins on Google
Stephen loves how we cleaned up afterwards "Tom & Nick came when they said on short notice and did a great job. Prompt service. Very personable fellas and explained everything to me. Cleaned up well after the job as well. Only good to say really. Well, done." Stephen Brique on Google Janette was impressed with our courtesy "Very courteous, listens to customer needs and does the job also did safety check. Very happy with the results." Janette Lloyd on Google
At Reactive Plumbing, we believe in transparency, fairness, and sustainability when it comes to pricing our services. Unlike traditional pricing models that often rely on hourly rates, we’ve adopted a margin pricing system that reflects the true costs of providing high-quality plumbing services to our valued clients. Reactive Plumbing will work directly with you from start to completion of your project to ensure complete satisfaction.
- Email Business
- Established
- 2013
- ABN
- 91 166 743 540
- ACN
- 166 743 540
- Staff
- 21-50
- Service Notes
- Emergency 24/7
- Other Links
- Categories
- Licenses
- Legal ID: QBBC License No: 15397403 and NSW Licence No: #269464C and QLD Electrical Contractors License 1505721
- Keywords
- Blocked Toilets, Drain Clearing, Hot Water, Leak Detection, Plumber Artarmon, Plumber Asquith, Plumber Baulkham Hills, Plumber Brisbane, Plumber Carlingford, Plumber Castle Hills, Plumber Chatswood, Plumber Cheltenham, Plumber Concord, Plumber Denistone, Plumber Eastwood, Plumber Epping, Plumber Gold Coast, Plumber Gordon, Plumber Greenwich, Plumber Hills Area, Plumber Hornsby, Plumber Hunters Hill, Plumber Inner West, Plumber Killara, Plumber Lane Cove, Plumber Lindfield, Plumber Newcastle, Plumber North Rocks, Plumber North Shore, Plumber Northern Beaches, Plumber Northmead, Plumber Pennant Hills, Plumber Pymble, Plumber Roseville, Plumber Ryde, Plumber St Ives, Plumber St Leonards, Plumber Sydney, Plumber Thornleigh, Plumber Turramurra, Plumber Wahroonga, Plumber Waverton, Plumber West Ryde, Plumber Western Suburbs, Plumber Wollstonecraft, Plumbing, Tap Replacements, Toilet Repairs
FAQs
Do you provide a warranty for your work?
All jobs are covered by our workmanship warranty and any applicable manufacturer's warranty.
Do you use sub-contractors or your own plumbers & electricians?
All of our plumbers and electricians are full time employees personally selected by the business owner. When choosing new team members, they must meet very strict criteria before we employ them. They must be polite, friendly, tidy, clean, presentable, courteous and proud of the job they do. They are all focused on providing quality service. That's why we only rely on our own hand-picked team.
What is your "Royal Treatment Guarantee"?
Feeling respected, comfortable and in good hands is the key to peace of mind when you need a plumber or electrician — and only we offer our "Royal Treatment Guarantee". If we’re not polite, friendly and reliable, we’ll make it right with a “Limo and Bubbles Experience” (up to $200).
Do you charge extra for emergencies?
For emergency same-day service, we do have a $95 call-out, but we waive this when you proceed with any job during normal business hours - 7am-4pm, Monday through Friday. If your job is out of normal hours, it is a $95 call-out regardless of whether you proceed or not. This is to cover our technician's time away from family after hours.
What is your “We Clean or We Pay the Cleaner” Guarantee all about?
Hiring tradespeople who leave your home cleaner than they found it, is the key to stress-free repairs — and it’s only possible thanks to our “We Clean or We Pay the Cleaner” Guarantee (up to $200). So, if you feel our cleanup didn't meet with your expectations, we'll come back and clean up or we'll pay for your cleaner (up to $200).
How much will it cost?
If you are interested in hiring our team for a service, we will be glad to provide you with an upfront fair, accurate, and never-changing estimate for the works needed. We believe in true transparency of showing you the exact cost of each job before we start. That way, you will know the exact cost before we even start your job.
How long do I need to wait for a plumber or electrician?
That's up to you. If you have an emergency like burst sewer pipes, flooding, broken hot water system, we can be there 24/7. For less urgent jobs, we will do our best to fit in with your schedule.
Do you charge a callout?
The only time we charge a callout is when there's an after-hours emergency. For all other jobs, there is no callout cost. Which is great news for our clients new and old.
What is your “Clock’s Ticking, $10 Per Minute Late” Guarantee?
Tradies who value your time as much as you do are the key to hassle-free service — and only we back it with our “Clock’s Ticking, $10 Per Minute Late” Guarantee (up to $200). If we provide you with an arrival time, and we are late, we'll pay you $10 per minute for every minute we are running behind (up to $200).
Do you have a Seniors Discount?
Yes, it's 10%. So please remember to show your plumber or electrician your Seniors Card.
Reviews
07/10/2025
Ritchie was fantastic and responsive. Helped to make the job done quickly. Overall, very friendly and responsive!!
07/10/2025
On time, friendly focused, great outcomes with guarantee
07/01/2025
12109913
I was very impressed by the service Ritchie provided, he took the time to show and explain details to me and I really appreciated the same day service! I have already recommended Reactive to a colleague! Carolyn 🙂
06/26/2025
Very professional, from the time you ring them up to the time the job is completed. Overall , Jaidyn did a great job , reasonable priced . Plumbing job nos. 12109908 at Capalaba . Will recommend Jaidyn !
06/11/2025
Very happy with the prompt, professional and friendly service provided by Richie from Reactive plumbing. Well done.
06/08/2025
Excellent service. Very responsive and super professional. 12109082, Fairfield.
06/03/2025
Bailey (job #12109312) text me half hour before arrival and even offered to bring a coffee! He arrived on time, was friendly and explained everything he was doing. He unblocked my kitchen sink and left it lovely and clean. Thanks Bailey!
06/03/2025
Same day service. Bailey spent time understanding the issue and wasted no time going through the steps trying to solve it. Very professional and helpful.
06/03/2025
Came the day after I phoned and explained the leaking tank pipe connector leak. Arrived at stated time and quickly repaired the leak.
06/01/2025
Called regarding a gas hotwater system issue 7am Friday morning, by 9am Steve was at my door and had the issue resolved 5 minutes later! After fixing the hot water Steve did a walk through of my house and with all the recent rain pooling in my backyard Steve explained that the storm water drains were likely filled with sediment and he was able to clean them out on the spot for a very reasonable rate, overall very happy with my experience and will call again if I need a plumber.