I organised for a screen on a work mobile to be repaired. They weren't able to do it straight away despite saying they have a 15 minute turnaround.

When I went to collect it the staff member was pretty casual about it. There was no screen protector on it as per my request and the protective case was also missing. The phone was just left sitting on the middle console with no protective bag or envelope and not even my name attached to it.

There was no set price either as I was asked what price was I quoted for the replacement.

I won't be going there again. There are better, more reliable and professional services.