Fur Us Pet Grooming - Cannon Hill

Booked Teddy in for bath and tidy. Booking stated 1 hour service. Totally fine when told it would be 1 1/2 hours due to running behind. Went to pick up at allotted time and he hadn’t been done. I had to start work so couldn’t wait. They went out to get him and proceeded to start the tidy up. 10 mins later bought him out with a very hit and Miss job. Then had the nerve to charge $95 the full price for 10 mins. Unfortunately I paid as I was running late for work. The trim on his face is very uneven as are his feet. To make things worse Their attitude actually made me feel like it was my fault for not being able to leave him longer. No apology offered. The whole set up is like a production line and seems more about the dollar than the dog. Let’s face it when she went to get him she didn’t even know which dog he was or where he was. I advised he was an anxious dog so I hope he wasn’t in a cage while he waited. This was my first and last time there. Certainly wouldn’t recommend them to anyone.

Rude management and aggressive behaviour!

Will not be returning.