Betta Wardrobes & Shower Screens Pty Ltd

I had custom wardrobes built by Betta Wardrobes some time ago in my home and they are well built and the sales/installers were great. Unfortunately, I had a warranty issue with them and have had a frustrating year attempting to dealing with the rude, incompetent and unprofessional service department. It has been a battle to get anywhere with this company and their completely incompetent and indifferent service department at Taren Point that continually needed to be constantly chased to honour their warranty, to arrange a simple service call many months later, to receive a returned call for my many attempts to contact them, to fulfill their prior promises, to attend neglected appointments and they were consistently combative, rude and abrasive. A very unpleasant experience.

The rep they sent out was terrible, wanted to get in and out with stock standard setup, when we want something well designed. Eventually asked them to leave when it was clear they would not help us get what we needed. When we tried to explain to the Taren Point head office and get a different rep, the manager wasn't interested in our side of the story at all, just kept defending the rep.