I-MED Radiology - Castle Hill

If you call them, you have to be in the queue for at least 20 min for someone to pick up the phone and then if someone answers the phone, will put you on hold for another 10 min at least.

Also reception is too slow in getting people in

I arrive 30 mins early for my appointment and I stood on the line for 40mins. There were only 4 people in front of me. The reception is too slow. Don't even care if the once waiting are almost all senior citizen. They careless for people time.



In addition to that, they don't do bulk bill and they wouldn't tell you when you book over the phone. After the procedure, you have to fall back in line to pay. I spent 1.5 hours in their centre. I haven't experience this kind of service before.