Harrington Removals Australia-Wide

Absolutely atrocious and unprofessional. Will be taking them to small claims court.



Only after deposit, did they warn you that "You will need to ensure there is parking out the front of the residence for a 12m long by 4.2m high truck." This is not an urban-suited vehicle, bear in mind its about 3-4 cars long, 30cm from utility pole electricity cables guidelines (that they mentioned they've hit before), and they somehow to expect someone paying premium to deal with. No loading bay fits this. I quoted delivery for the city, scouted for parking during a stressful time and new job, providing dozens of images and checking with the council, but get slapped down with "there is no way we are getting our truck near that building". Note that this is near the Sydney Exhibition Center at Darling harbour, made for large installations and exhibits, a well established area with signs and loading bay suited to large trucks already. Expecting a paying customer reserve a 3-4 car long street parking without height issues for an hour plus, scouting and the location is unreasonable, they should know at least the basics of the location they took money to complete the job for, or at least warn you.



Their professional 20 year service, door to door quoted arrogant and un-apolegetic solution was to expect us to pay for another local warehouse, plus removalist service, without reducing the original price at all - holding your goods to live with in ransom and weekly storage cost.



Watched them accidentally leave my goods on a lift, drop a piece 1.5 down from the truck, cracked boxes and damaged goods from over-stacking to save space. All of my belonging fit in a tiny section maybe 20% of their truck that ended up struggling to fit even in the suburban area. Their Wed drop off limitation certainly does not help their flexibility.



It took more than 23 messages back and forth to sort such a simple service out, luckily the second local removalist were completely opposite, amazing punctual and helpful, and actually finished the job they quoted for and dealt with the issues relevant to the job.





Ended costing an extra fortune and more importantly time and stress in an already stressful scenario. If you want to pay +$2000 not to sleep at night, be my guest.

I used Harringtons (aka Hills & Metro Removals) to move from the Adelaide Hills to Sydney.

The communication and information provided about the move was really good and the guys who came to collect my stuff were professional, efficient and friendly.

My stuff made it to Sydney safe and sound and it was delivered within the time frames quoted. The guys who moved the furniture out were thoughtful with my possessions especially as I had a difficult pick up point and the arrival point was small/compact - also, mattress covers and blankets for large items were provided.

The price was really good! The service was really good! and the items arrived unharmed!! :) What more could I ask for!!

Thank you to Harringtons for making that part of the move easy.