Awesome Water Filters

ABSOLUTE RIP OFF!!! STAY AWAY FROM HERE!



Firstly, my mistake as I was looking for the Sprite High Output Shower Filter and these guys seemed to have the best pricing. I didn't notice that the product that I bought wasn't actually Sprite branded (even though they have copied the exact name of the rest of the product, and also sell other Sprite branded products). Talk about misleading!



Anyway, have realised this when the product arrived after a significantly long wait. I purchased overnight on a Thursday night, so one would expect it to normally be shipped the following day, being Friday. According to Aus Post tracking, the postage label was purchased the following Monday, and the item wasn't even lodged until Wednesday. Not acceptable in this day and age.



Looking at the product now, it has the brand listed and the manufacturer website where you can purchase it directly from them. I paid $126.95 for this item from Awesome Water Filters, plus shipping. The Aqua Blue H2O website that manufactures it sells the exact same item for $39. Sure, I can return it if I get prior approval from Awesome Water Filters, where they will refund me the product less shipping, but then charge a 10% restocking fee. SCAM SCAM SCAM.



Instead, they're preying on the misleading similarity to the Sprite version which retails everywhere for roughly $130-150. Even worse, there is a packing slip inside showing it was shipped from an eBay seller for the $39 so they aren't even shipping it themselves!!!! What makes this worse is that I had already found that eBay seller and avoided them specifically because I didn't want this version!



Have also tried to call them via 1800 and the mobile number to resolve, neither of which are connected.