Koutalis Automotive Services

I reported them to Fair Trading for negligence and was compensated for my loss.

For some years my car has been serviced by E & D Koutalis Automotive Services trading under the Repco name at Granville NSW. I had a reconditioned engine installed by him and therefore the car had been serviced every 3 months. In January 2014 I was advised there was a problem with my steering rack. Later on when my car was serviced I asked about the problem with the steering rack and was told it was a minor leak. In April 2015 when the car was being serviced I asked for the tyres to be rotated - I had purchased these tyres through him. At this time he decided to replace the steering rack. He said because it was now leaking and it had to be done. As a consequence of the steering rack not being replaced earlier the inside tread of my front tyres were worn out and now needed to be replaced. The Repco motto is trust, knowledge, experience. How can you trust someone who knew from experience and knowledge the inside tread of the tyres will wear out because of the problem with the steering rack. Considering the amount of work he had carried out on my car and the many thousands of dollars I have paid him I feel he has not upheld the values of the Repco motto.